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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: order ID : 112459854


sus ( ) posted Tue, 14 January 2014 at 1:09 PM · edited Tue, 26 November 2024 at 3:29 PM

Hi

I have problem with my order I use my store credit amount as 11.27   would pay the rest with paypal $ 4.33 but I have a problem with paypal will not accept  what can I do?

 

Sus


TinaK ( ) posted Tue, 14 January 2014 at 1:24 PM

Hi sanne,

 

Since this is an unpaid order we can cancel it and your instore credit will go back onto your account.  At this point you are welcome to re-order using the correct payment method and the instore credit as well.

 

Is this how you would like to proceed?

 

Thanks

Tina Kaylor

Community Manager


sus ( ) posted Tue, 14 January 2014 at 1:49 PM

Thank yes I would like to cancel the order so I can buy it with my visa card

Thank you

Hugs sus


jennblake ( ) posted Tue, 14 January 2014 at 3:00 PM

Hi Sus. :) I have deleted that order per your request. 


sus ( ) posted Tue, 14 January 2014 at 3:21 PM

Thank you

Hugs sus


sus ( ) posted Tue, 14 January 2014 at 3:21 PM

Thank you

Hugs sus


jennblake ( ) posted Tue, 14 January 2014 at 3:47 PM

Happy to help. :) 


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