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Subject: Cannot upload new avatar? Help please...

FutureFantasyDesign opened this issue on Feb 24, 2014 · 9 posts
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FutureFantasyDesign ( ) posted Mon, 24 February 2014 at 11:00 AM · edited Mon, 25 November 2024 at 9:00 AM

I have tried in FF and also my older browser Lunascape6. Neither will make my new avatar "stick".

ThanX!
Ariana

Is there water in your future or is it being shipped away to be resold to you?
Water, the ultimate weapon...
www.futurefantasydesign.com

Miss Nancy ( ) posted Mon, 24 February 2014 at 12:22 PM · edited Mon, 24 February 2014 at 12:24 PM

you gotta delete old one, then upload, then refresh page, then scroll down to save changes.  maybe not in that order.


TinaK ( ) posted Mon, 24 February 2014 at 12:36 PM

Thanks for the help MissNancy.

 

Future let me know if you are still having problems.  

Tina Kaylor

Community Manager

FutureFantasyDesign ( ) posted Tue, 25 February 2014 at 2:36 AM

OK, the one thing I didn't try is delete/refresh/save... then go back. Tried everything else tho!!! o0

Ariana

Is there water in your future or is it being shipped away to be resold to you?
Water, the ultimate weapon...
www.futurefantasydesign.com

FutureFantasyDesign ( ) posted Tue, 25 February 2014 at 2:37 AM

Sorry, didn't work? :(

Guess Tina's got the job! :D

HugZ!
Ariana

Is there water in your future or is it being shipped away to be resold to you?
Water, the ultimate weapon...
www.futurefantasydesign.com

TinaK ( ) posted Tue, 25 February 2014 at 9:15 AM

I did try this using Chrome and it works fine for me.

Go to My Profile, then upload aviatar, I did not delete the previous one, then hit save changes at the bottom of the page.

Tina Kaylor

Community Manager

FutureFantasyDesign ( ) posted Wed, 26 February 2014 at 2:23 PM

used new firefox, would not work.... I'll upload to my file locker and let you download it? Maybe you could get it to stick?

HugZ!
Ariana

Is there water in your future or is it being shipped away to be resold to you?
Water, the ultimate weapon...
www.futurefantasydesign.com

TinaK ( ) posted Wed, 26 February 2014 at 2:25 PM

Hi,

Email it to me and let me see if I can get it to work for you.  I will be glad to help.

tinak@renderosity.com

Tina Kaylor

Community Manager

FutureFantasyDesign ( ) posted Thu, 27 February 2014 at 12:26 PM

Quote - Hi,

Email it to me and let me see if I can get it to work for you.  I will be glad to help.

tinak@renderosity.com

I sent you a sitemail, but if you look in my file locker it is listed as "Avatar"!

Thank you!!!!

HugZ!
Ariana

Is there water in your future or is it being shipped away to be resold to you?
Water, the ultimate weapon...
www.futurefantasydesign.com

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