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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 25 3:12 pm)

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Subject: Order stays in pending after being paid for

Valery3D opened this issue on Apr 04, 2014 · 6 posts
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Valery3D ( ) posted Fri, 04 April 2014 at 9:42 AM · edited Wed, 25 December 2024 at 6:50 PM

Hello,

 

My order stays in pending after being paid for. Ordernumber 112502727

Can someone please activate this order so I will be able to download the products?

Thank you :)

 

Warm regards Valery

Valery3D ( ) posted Fri, 04 April 2014 at 10:20 AM

Thank you it is solved I can download now! Yay! :D

ShelbiE ( ) posted Fri, 04 April 2014 at 10:21 AM

Hi,

I've just gone into your order, and it is showing your downloads as being available.  Are 

you still seeing this order as being in "pending" status?

 

Thank you,

ShelbiE

Administrative Assistant

Valery3D ( ) posted Mon, 07 April 2014 at 12:25 AM

Hi it is all solved thank you! I was able to download it all the same day later on :)

 

ShelbiE ( ) posted Mon, 07 April 2014 at 9:26 AM

Terriffic!!!!  Thank you for letting me know.

 

Have a good day,

ShelbiE

Administrative Assistant

Valery3D ( ) posted Mon, 07 April 2014 at 9:28 AM

:D

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