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Subject: Fatal error using freestuff search.

Vaskania opened this issue on May 02, 2014 · 7 posts
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Vaskania ( ) posted Fri, 02 May 2014 at 9:26 AM · edited Sun, 24 November 2024 at 8:44 PM

[quote]

Fatal error: Uncaught AwsCloudSearchExceptionCloudSearchException: AWS Error Code: Throttling, Status Code: 400, AWS Request ID: 25ecc44d-d205-11e3-aacf-59e7aec8a54c, AWS Error Type: client, AWS Error Message: Rate exceeded, User-Agent: aws-sdk-php2/2.4.8 Guzzle/3.7.4 curl/7.19.7 PHP/5.3.3 thrown in phar:///rn1/renderosity/builds/production_1396467046/library/AWS/aws.phar/Aws/Common/Exception/NamespaceExceptionFactory.php on line 91

[/quote]

Using Free Stuff > What's New. The error seems intermittent. One search will go through, yet another one w/ the same search words will error.

/edit

Just received the same error going into "My Freestuff".

-----sig-----
Daz, Blender, Affinity, Substance, Unity, Python, C#

TinaK ( ) posted Fri, 02 May 2014 at 10:01 AM

Hi Vaskania,

Can you tell me which Freestuff item you were trying to download?  I did log in as you and I don't see that you have anything in "My Freestuff" maybe I am miss understanding you.

I do apologize that you received this error and I will do my best to get this corrected for you.

Tina Kaylor

Community Manager

Vaskania ( ) posted Fri, 02 May 2014 at 10:32 AM

I wasn't trying to download anything. It was happening just browsing/searching freestuff from the Free Stuff > What's New section.

I went into My Freestuff out of sheer blindness. I missed the separate Upload Free Stuff option.

-----sig-----
Daz, Blender, Affinity, Substance, Unity, Python, C#

TinaK ( ) posted Fri, 02 May 2014 at 11:23 AM

I am sorry I guess I didn't read your post properly.  Is this still the case or was this a one time thing?  It could of been while our system was updating.

I have searched and browsed and it seems to be working ok for me.  Which browser do you use and I will get it another try.

Tina Kaylor

Community Manager

Vaskania ( ) posted Fri, 02 May 2014 at 2:37 PM

It seems to have stopped, so hitting it during site updates may have been the case. I'll post back if it starts back up again.

-----sig-----
Daz, Blender, Affinity, Substance, Unity, Python, C#

TinaK ( ) posted Fri, 02 May 2014 at 4:34 PM

Thank you for letting me know and I am sorry you experienced trouble but let me know if it happens again.

Have a wonderful weekend.

Tina Kaylor

Community Manager

Fenier ( ) posted Fri, 02 May 2014 at 4:44 PM

The error code is the result of excessive requests to AWS in a short period of time.  AWS returns a 400 code, and denies further requests for a set duration.

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