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Subject: Major Improvements to the Marketplace - STILL IN PROCESS


TinaK ( ) posted Mon, 23 June 2014 at 11:55 AM · edited Thu, 28 November 2024 at 7:49 AM

New and improved changes to our Marketplace.

 

  • Better Search
  • Speedy Checkout
  • Quicker Page loads
  • Improved Account Management
  • Consistent Design

 

This process is not complete so please give the programmers time to get all changes in place then we will start a new thread specifically for feedback/bug issues.  

 

We just wanted you all to know why you will be seeing things as they change and to hold tight until we get it all as it should be.

Tina Kaylor

Community Manager


Renpatsu ( ) posted Mon, 23 June 2014 at 12:31 PM

Is there a way to make the marketplace layout smaller? It is way too large for my liking.


chanur56 ( ) posted Mon, 23 June 2014 at 12:38 PM

I second that, I have to go 3 feet back from normal just to look at the page without getting headache...


TinaK ( ) posted Mon, 23 June 2014 at 12:57 PM

I would just suggest that you keep a list of all of your concerns.  Remember we are still in the process so it is not completed yet.  We will start a thread soon for all issues, bugs, and concerns where you will be able to post and we will do our best to work through those issues.

Be patient with us we are not ignoring your suggestions but will address them in a new thread.

 

 

Tina Kaylor

Community Manager


LadyElf ( ) posted Mon, 23 June 2014 at 5:25 PM

Thanks Tina, I have a couple of bugs but I'll wait for the thread before I post then :)


Lyne ( ) posted Mon, 23 June 2014 at 5:29 PM

BUT WE CAN'T GET TO OUR WISH LIST OR SHOPPING CART !!!!! ME AND MY FRIEND ON THE PHONE WITH ME RIGHT NOW!!

PACIFIC COAST TIME ALL MORNING AND STILL NOW AT 3:30 PM!!!

HELP!!!

Life Requires Assembly and we all know how THAT goes!


IceEmpress ( ) posted Mon, 23 June 2014 at 5:38 PM

This is absolutely ridiculous!  You haveput the broken Freestuff layout on the MP without fixing it in the Freestuff Layout first?!  All the while the Essentials crap hasn't been fixed.  Are the Rendo staff absolutely insane?

This is never going to be fixed, mark my words.  They said the same thing about the MP categories 2 WEEKS AGO.  Now they're embarking on a second disaster before even fixing the first!


Lyne ( ) posted Mon, 23 June 2014 at 5:41 PM · edited Mon, 23 June 2014 at 5:44 PM

and all this time I thought it was JUST going to be a super improved SEARCH ENGINE...  

I do NOT like the layout of the store... but the powers that be will do what they will do.

sorry..but ease of shopping for my HABBIT should be thought about... I am addicted...so I often shop fast and easy... if it's wierd and too large (when I have to magnify to read text) then... sigh.

Life Requires Assembly and we all know how THAT goes!


IceEmpress ( ) posted Mon, 23 June 2014 at 6:42 PM · edited Mon, 23 June 2014 at 6:45 PM

I've completely given up on shopping here-- this stuff will never be fixed, we all know that.  With all of the bugs now I don't even dare try, anyway.

 

Notice how it is the end of the work day yet there is no troubleshooting thread that we were promised.

 

Renderosity has shot itself in the foot.  Probably both feet.  They're going to end up shrinking to Content-Paradise size or worse, PoserAddictsII.  Count on it.


joea64 ( ) posted Mon, 23 June 2014 at 6:53 PM

I don't like the new Marketplace layout - the thumbnails are way too big and the layout just doesn't look right. Plus which clicking on the thumbnail now opens a new tab in Firefox instead of a new page in the same tab (which is what it was before and which I preferred). And the issues with the missing categories and subcategories in "Essentials" still hasn't been fixed either.

Frankly, I think all this has been a case of fixing what wasn't really broken, and then actually breaking it in the process. I really, REALLY want the option to at least change back to the old way of viewing the pages.


cypherfox ( ) posted Mon, 23 June 2014 at 7:15 PM · edited Mon, 23 June 2014 at 7:19 PM

Greetings,

So...I browse the site on mobile, and it looks absolutely horrible on mobile. I'm sure you're not done rolling out the changes, but...well, it's pretty bad.

I get what you're going for, putting the content front-and-center, big thumbnails, etc., and it's not a bad idea, but please spend some time making sure that what you're delivering is as useable on Android and iPhone also.

Also get yourself the Chrome extension 'Spectrum' and try using the site with some of the color blindness options.

--  Morgan


cypherfox ( ) posted Mon, 23 June 2014 at 8:41 PM · edited Mon, 23 June 2014 at 8:41 PM

Greetings,

Apparently it's been too long, and I don't get to edit my post, but I wanted to add a major props after giving you some guff above...

Thank you VERY much for the big green 'Purchased' button at the top of items I've already bought!  Similarly the note that an item is in my wishlist already is very much appreciated!

--  Morgan


TinaK ( ) posted Mon, 23 June 2014 at 10:06 PM · edited Mon, 23 June 2014 at 10:14 PM

This process is not complete and we will start a specific thread for bug issues/feedback etc so please just keep note of any issues/concerns and post in that specific thread once we are ready for that. I want you all to understand that admin are not ignoring you in this thread but this was created for information purposes only as an in process change to let you know you would be seeing some things that might be buggy or different for a minute but since the process isn't complete we are not addressing feedback just yet and as stated will make a specific thread when we are so everything can stay in one place and we will address any issues at that time"

Tina Kaylor

Community Manager


StaceyG ( ) posted Mon, 23 June 2014 at 10:25 PM

Quote - BUT WE CAN'T GET TO OUR WISH LIST OR SHOPPING CART !!!!! ME AND MY FRIEND ON THE PHONE WITH ME RIGHT NOW!!

PACIFIC COAST TIME ALL MORNING AND STILL NOW AT 3:30 PM!!!

HELP!!!

 

Lyne,

There are several ways to get to your shopping cart and wishlist..one is by using the drop down by your username top right hand side of the site. that's been working right all day as it was part of the first release.. the other way which is what you must have been trying to use is the old way of going to MEMBERS drop down on the navigation bar, that's now been fixed so it works right and the third way is using the links in the footer, that also now works correctly. These changes are a process and changes have been being done all day so some things were done at different times but all the shopping cart/wishlist links are all going right now. so your issue is resolved no matter which way you are trying to get to your cart/wishlist

 

Any other feedback/bug issues etc we will be starting a SPECIFIC thread in this forum when all changes are complete sometime tomorrow and will respond there at that time. We will be keeping all to that ONE thread as it's much more efficient to keep it all in one place as a lot of times you will find the answers to your specific issues already answered if you follow that one thread.

 

Tina will post a link to it in this thread tomorrow once we are ready:)

I just wanted to address your shopping cart/wishlist issue since I knew why you were having that problem.

Thanks


sandman_max ( ) posted Wed, 02 July 2014 at 8:02 PM

Quote - I don't like the new Marketplace layout - the thumbnails are way too big and the layout just doesn't look right. Plus which clicking on the thumbnail now opens a new tab in Firefox instead of a new page in the same tab (which is what it was before and which I preferred).

I TOTALLY agree!


Lyne ( ) posted Tue, 08 July 2014 at 12:28 PM

BUT NO ONE IS RESPONDING TO THE "FEEDBACK" THREAD, NOR ARE ANY OF THOSE CONCERNS BEING FIXED!!

I am NOT renewing my Prime...and will NOT be spending my $100-200 a month HERE like I did before the changes... I just wished my MONEY, or the lack of it, had a "voice" but seems not... why don't the "suits" CARE??  I guess they have enough income anyway.

:(((

Life Requires Assembly and we all know how THAT goes!


TinaK ( ) posted Tue, 08 July 2014 at 2:02 PM

@Lyne,

Please sitemail or email tinak@renderosity.com me a list of the changes that you are having concerns with.  I know you would like to see the green and red text changed to something else and I know they are aware but have not decided if that will change or not.  Give me a list and I will be glad to work through the other issues for you.

I have reported the issues but there are others items that are taking precedence over my request.

I will do all I can to help get these issues resolve or give you a reason why they cannot be changed at this time.

Tina Kaylor

Community Manager


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