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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

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Subject: Drop Down Menus not Working

maraich opened this issue on Jun 23, 2014 · 12 posts
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maraich ( ) posted Mon, 23 June 2014 at 9:59 AM · edited Tue, 26 November 2024 at 7:34 AM

For some reason the drop down menus have stopped working for me.  Usually when I come the site I click on the arrow for MarketPlace and choose What's New and go from there.  Now I don't get a drop down, I get sent to kind of an overview page with samples from various sections.  This is happening to me on both Firefox and Chrome. 

Is this a change, or is something wonky going on with my browsers?  If it's my browsers, does anyone know how to fix it?

jennblake ( ) posted Mon, 23 June 2014 at 10:40 AM

Hi. 

We are doing some site changes this morning. Please be patient as those changes are implemented. Should be working on a short while. Thank you for being patient. 

mazzam ( ) posted Mon, 23 June 2014 at 2:44 PM

Confirm that drop down menus not displaying in latest version of Firefox browser. Not likely to buy anything before it gets fixed. No description, no info on product. No info, no buy.

jennblake ( ) posted Mon, 23 June 2014 at 3:08 PM

Please do a Control/R refresh. Then if this is still doing this for you, please provide us with a screenshot of what you see in your browser and we can check into this for you. 

mazzam ( ) posted Mon, 23 June 2014 at 6:38 PM

file_505175.jpg

The tapped information blocks on the product page: Description, Editorial, etc are not displaying  on Firefox. All I get is the spinning wheel.It is a Firefox issue. They display properly on Safari. But I do my shopping on Firefox.

Also the colors for price information are so dark they are next to invisible. Also I cannot find the link to te vendor that used to be on the product page.

mazzam

pattyh1970 ( ) posted Tue, 24 June 2014 at 7:39 AM

same here. I do not want to use IE ,((

These add to cart buttons are too big and colurfull, does this layout make any sence? And why does it open in new windows? I Understand that sometimes tehe must be a newer fresher layout, but some changes are not nice and should be made if they are bugfree.

 

I would like to read the descriptions ect but with my FF it does not work..

The Coder should make sure if they launch that all browsers are able to use it.

 

ReRo is my firstplace and beloved Store, but this issues makes it bad to use... You know how many buyers and members D.. lost after their big issues after relaunching there layout and how long they needed to fix. You are much more faster, but don´t change so often the layout like You did the last month. Or be sure the changes work for us all- Then its easier to take the new look. And features

pattyh1970 ( ) posted Tue, 24 June 2014 at 7:47 AM

file_505193.png

this is how it looks with my FF

pattyh1970 ( ) posted Tue, 24 June 2014 at 7:49 AM

file_505194.png

this is the look with chrome, looks way better and works, but I do not like Chrome so much

pattyh1970 ( ) posted Tue, 24 June 2014 at 7:52 AM

file_505195.png

and with IE which I really do not like.. It looks like the Chrome one and it works.. So please make it able that FF can display it like this and that the description section works. I love ReRo, nowwhere else I buy so much,  cause You do not forget us V4 user

Rodrak ( ) posted Tue, 24 June 2014 at 10:59 AM

Check your adblock settings. I looked at the blocked scripts and after enabling scripts from "*.addthis.com" the menus work in FF here (it was just spinning wheel before). OTOH trying the readme file of any product will just redirect to home page.

pattyh1970 ( ) posted Tue, 24 June 2014 at 11:37 AM

it wasn´t the adblock settings in my case
now it works

Love You ReRo <3 <3 <3

StaceyG ( ) posted Tue, 24 June 2014 at 8:19 PM

There are two threads in the Community Center forum. One for BUG issues ONLY and the other for suggestions/feedback regarding the changes so please post in the appropriate thread in that forum so we can keep it all centralized in one location and not miss any important feedback or bug issues.

 

Here is the BUG only thread  http://www.renderosity.com/mod/forumpro/showthread.php?thread_id=2882334

 

Here is the SUGGESTION/FEEDBACK Only thread http://www.renderosity.com/mod/forumpro/showthread.php?thread_id=2882335

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