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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Problem with the Marketplace


JohnDelaquiox ( ) posted Mon, 23 June 2014 at 3:09 PM · edited Fri, 22 November 2024 at 9:42 PM

Is it me or does the marketplace suck even more now? I was trying to look for some poses for Michael 4 but there are no options to do look under in the categories. There aren't even any categories, Now it just displays title and vendor. Another problem I am having is I sometimes go to open a product page and the page give me a fatal error. The site search sucks so I really don't know what to do. I barely buy anything from here anymore unless it's on sale. 

 


ShelbiE ( ) posted Tue, 24 June 2014 at 2:05 PM

Hi,

We appreciate your feedback.  I will certainly make certain that the "team" is aware of 

the issues that you are having.  Please understand that we are doing some major 

upgrades to the site that I'm certain you will enjoy.  This should "roll out" later this

week.

Thank you for your patience,

ShelbiE

Administrative Assistant


JohnDelaquiox ( ) posted Tue, 24 June 2014 at 6:06 PM

Yes I saw the post in the front page today. Some of the issues have been fixed but some are yet to be.


Ghostofmacbeth ( ) posted Tue, 24 June 2014 at 6:25 PM

I look forward to the new categories and filters. Right now the marketplace is not friendly to finding anything.



ShelbiE ( ) posted Wed, 25 June 2014 at 9:32 AM · edited Wed, 25 June 2014 at 7:24 PM

Hi,

We appreciate your feedback.  We look forward to you seeing all of our "new"

improvements.  If you have any additional feedback and/or suggestions, please direct 

those to;

http://www.renderosity.com/mod/forumpro/showthread.php?thread_id=2882335

 

Thanks again and have a great day, 😄

ShelbiE

Administrative Assistant


bobsil ( ) posted Wed, 25 June 2014 at 10:00 PM

I wish market place was back the way it was.......... The way it is now is confusing!

Its harder to navigate now. If you make a product harder to use, alot of customers won't use it anymore.


JohnDelaquiox ( ) posted Wed, 25 June 2014 at 10:23 PM

I too am having a bit of trouble navigating it. Having to depend solely on the search to find anything is not fun. One of the things I liked about renderosity before the updates just prior to this last batch, was the ability to view all the items or types of items from a single figure at once or narrowd. The way the listed items appear is set to newest to oldest by default. Thats ok but like I had said in another post, the sort options is lacking. No more sort by popularity, ranking, or best sellings. One issue that I still find is with the symmetry text boxes. I would also really like it if the way the categories listing is set up changed to something more compact. I find my self doing way too much scrolling. 


3dstories ( ) posted Thu, 26 June 2014 at 9:57 AM

Quote - I find my self doing way too much scrolling. 

 

I used the phrase "Click-Happy."  Same effect. I'm not the only one.


ShelbiE ( ) posted Thu, 26 June 2014 at 11:12 AM

Hi,

****Please direct all questions, comments, suggestions, feedback, issues, etc…..to

one of the threads below*****

 

There are two threads in the Community Center forum. One for BUG issues ONLY and

the other for suggestions/feedback regarding the changes so please post in the

 

appropriate thread in that forum so we can keep it all centralized in one location and

not miss any important feedback or bug issues.

 

Here is the BUG only thread;  http://www.renderosity.com/mod/forumpro/showthread.php?thread_id=2882334

 

Here is the SUGGESTION/FEEDBACK Only thread;  http://www.renderosity.com/mod/forumpro/showthread.php?thread_id=2882335

 

Thank you and have a great day!! 😄

 

ShelbiE

Administrative Assistant


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