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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 27 2:04 pm)

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Subject: Images not loading

mach opened this issue on Oct 11, 2014 · 18 posts
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mach ( ) posted Sat, 11 October 2014 at 2:49 PM · edited Thu, 28 November 2024 at 7:49 AM

Market place  and other product images are not loading on the website. What's wrong?

Mach

pattyh1970 ( ) posted Sat, 11 October 2014 at 5:56 PM

I thought my Browser got Issues and rebootet PC

but its still the same

and now I see its not only me

jennblake ( ) posted Sat, 11 October 2014 at 5:58 PM

What areas of the site are you not seeing the images? Is it the top banners? Product thumbnail images? Sidebar? Can you please give me a screenshot  of the areas and I can look into it further. :) 

PilotHigh ( ) posted Sat, 11 October 2014 at 7:51 PM · edited Sat, 11 October 2014 at 7:53 PM

file_507785.jpg

I can't see any thumbs in the store.

PilotHigh ( ) posted Sat, 11 October 2014 at 7:54 PM · edited Sat, 11 October 2014 at 7:55 PM

file_507786.jpg

Here's a pic

PilotHigh ( ) posted Sat, 11 October 2014 at 7:56 PM · edited Sat, 11 October 2014 at 7:56 PM

file_507787.jpg

Trying again

 

edit:  it won't let me up a jpg!

PilotHigh ( ) posted Sat, 11 October 2014 at 7:58 PM

Even the gallery is BLANK!

mach ( ) posted Sat, 11 October 2014 at 9:13 PM

Top banners,product thumbnail images and side bar images. Also when you click on a product it does not load and display the image(s).

Mach

 

 

 

 

jennblake ( ) posted Sat, 11 October 2014 at 10:00 PM

Can you both please tell me what browswer you are using, version of that browser...and please check to see if you have any ad blockers running on your browser or machine. Also what OS platform please. 

mach ( ) posted Sun, 12 October 2014 at 12:23 AM

Firefox,Windows 7,pop-up blocker on. These are my usual settings. The problrm started  about 2:00am Saterday. Browser and settings work for all other sites without a problem.

Mach

Laylah ( ) posted Sun, 12 October 2014 at 12:58 AM

Having the exact same problem. On the two browsers I use. (( Firefox and Chrome ))

pattyh1970 ( ) posted Sun, 12 October 2014 at 8:10 AM

now it workes again

tryed it with every Browser and all the PC and laptops we had in our household

3 with WIN 7 one with Vista one with old XP, different PCages and so on.. all had the same even smartphone

PilotHigh ( ) posted Sun, 12 October 2014 at 9:02 AM · edited Sun, 12 October 2014 at 9:05 AM

Firefox 26 on Mac OS 10.6.8, ad blocker.

 

edit: I disabled ad blocker and now I see the thumbs.

DokieMaster ( ) posted Sun, 12 October 2014 at 9:23 AM

I encounter the issue only in Firefox and only if Ad Blocker is not disabled. Disabling Ad Blocker seems to remove the problem.

jennblake ( ) posted Sun, 12 October 2014 at 9:49 AM

Yes, everyone please try turning off pop-up blockers on this site. Then let me know if you still have the issue. Thank you.

pattyh1970 ( ) posted Sun, 12 October 2014 at 1:04 PM

do not use addblocker Dear

it is working again, it was just temporarly

mach ( ) posted Sun, 12 October 2014 at 3:21 PM

It's working today. I didn't change any of my settings and today it's working. Go figure.

Mach

jennblake ( ) posted Sun, 12 October 2014 at 8:30 PM

Well I am glad it appears to be working for everyone. If this happens again please let us know. :) 

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