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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

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Subject: Zip unavailable for download

PAnn opened this issue on Oct 18, 2014 · 5 posts
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PAnn ( ) posted Sat, 18 October 2014 at 10:53 AM · edited Thu, 25 July 2024 at 10:34 PM

I just purchased the sexy witch and the extra textures for it by renapd and the zip file for download is not showing up for the textures by renapd.

 

Do I just wait and see if they will show up in my account later?

Thanks

Pat

TinaK ( ) posted Sat, 18 October 2014 at 11:32 AM

Hi PAnn,

We are making contact with the Vendor to get this corrected.

I will be in touch with you soon.

 

Thanks

Tina Kaylor

Community Manager

TinaK ( ) posted Sat, 18 October 2014 at 1:11 PM

This is now corrected.

Please try again and let me know if you have any problems.

Tina Kaylor

Community Manager

PAnn ( ) posted Sat, 18 October 2014 at 7:12 PM

Thank you for all your help.  I went and looked and it was there so I downloaded it.

 

Pat

TinaK ( ) posted Sat, 18 October 2014 at 8:16 PM

Good news.

Tina Kaylor

Community Manager

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