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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 24 11:50 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: P3Design Prime Coupon Not Working


mldoyle ( ) posted Thu, 27 November 2014 at 4:13 PM · edited Wed, 26 February 2025 at 11:35 AM

 I just placed an order including an item from P3Design and tried to apply the Prime coupon.  This failed with the error "Coupon not found or has expired".  It certainly hasn't expired as it is today's coupon, and it's right there on your front page, so the not found reference is inexplicable.  What's up here?

 For reference, the order number is 112632192.

 


TinaK ( ) posted Thu, 27 November 2014 at 7:34 PM

Hello,

We do apologize for this and I have gladly issued a credit back to your form of payment for the discount.

Please let me know if there is anything else I can assist you with tonight.

Thanks for shopping the Marketplace.

Tina Kaylor

Community Manager


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