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MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 11 11:59 am)

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Subject: Reality upgrade issue

Choronzon opened this issue on Dec 02, 2014 · 6 posts
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Choronzon ( ) posted Tue, 02 December 2014 at 6:16 PM · edited Tue, 11 February 2025 at 7:32 PM

I JUST bought Reality 2 a few days ago and it seems that the Reality 4(?!?) upgrade came out the next day or something like it and now it will cost me more to have bought this first one with the upgrade than it would to just buy the upgrade as a stand alone.  Can I return the first Reality and do this or am I stuck?

 

Thanks for any information!

Choronzon ( ) posted Tue, 02 December 2014 at 6:39 PM

I JUST bought Reality 2 a few days ago and it seems that the Reality 4(?!?) upgrade came out the next day or something like it and now it will cost me more to have bought this first one with the upgrade than it would to just buy the upgrade as a stand alone.  Can I return the first Reality and do this or am I stuck?

 

Thanks for any information!

Reposted to make it legible...

Choronzon ( ) posted Tue, 02 December 2014 at 6:40 PM

I JUST bought Reality 2 a few days ago and it seems that the Reality 4(?!?) upgrade came out the next day or something like it and now it will cost me more to have bought this first one with the upgrade than it would to just buy the upgrade as a stand alone.  Can I return the first Reality and do this or am I stuck?

 

Thanks for any information!

ok hope this works...

KristiS ( ) posted Wed, 03 December 2014 at 2:47 PM · edited Wed, 03 December 2014 at 2:49 PM

Hello,

Please see the link below as the vendor stated he would give the update for free to anyone who purchased the item in November:

http://preta3d.com/upgrade-reality-4/ 

You can also contact the vendor directly through our site mail system.

Thank you and have a wonderful day!!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Choronzon ( ) posted Sat, 06 December 2014 at 2:44 PM

Thank you very much!

KristiS ( ) posted Mon, 08 December 2014 at 1:26 PM

You are very welcome:)

Have a wonderful week!!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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