Sun, Sep 22, 1:43 AM CDT

Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 22 1:25 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Thumbs in public wishlist not showing


jakiblue ( ) posted Sun, 28 December 2014 at 10:10 PM · edited Sun, 22 September 2024 at 1:39 AM

I've noticed lately that a lot of thumbnails when browsing a friend's public wishlist, don't show. Have attached a screenshot to show. It's quite annoying as the blue links are quite difficult to read on the grey background (and speaking of, is there ANY way to change those???) and I tend to go by the thumbnails to choose a product to gift. 

I'm using chrome, if that makes any difference?

file_8f85517967795eeef66c225f7883bdcb.jp


KristiS ( ) posted Mon, 29 December 2014 at 5:32 PM

Hello,

Do you use any pop up blockers? 


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


jakiblue ( ) posted Mon, 29 December 2014 at 9:27 PM

oh! yes, i have AdBlock for Chrome. That stops thumbs from showing???


jakiblue ( ) posted Mon, 29 December 2014 at 9:29 PM

Hmmm I disabled it for Rendo, but the thumbs still don't show. Some do, a lot don't. 


KristiS ( ) posted Wed, 31 December 2014 at 11:02 AM

Yes, an ad blocker will stop thumbs from showing.

Can you please be sure it is off and check your other settings as well?  We have not had any other reports of this issue and all of us in the office use Chrome but see all of the thumbs as we should.

Please let me know after you have triple checked all of your setting and ad blocker/s if you still are having this issue.

Thank you,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


maneki_neko ( ) posted Thu, 01 January 2015 at 6:13 AM

i was wondering too... and saw this post. ofc i tried disabling my adblocker, no difference - but i already thought the problem is somewhere else.

#1: either the vendor has the possibility to submit different thumbs for different pages, and some didn't do it for the public list
#2: or there is an issue with some images.

i think it's #2, if you right-click on a visible thumb, copy the image's url and open it in a new tab, you'll see the original. if you do it on an invisible thumb (link or img-break pic), when you open the url you get this error msg:

Fatal error: Call to a member function getSessionCount() on a non-object in /rn1/renderosity/builds/production_1419007539/element/insertnumusers.php on line 19

no clue what that means though ~ i don't know php.
but i also have the plugin "thumbnail zoom plus" (firefox) which opens a view of any thumbnail on any site, and when an original image doesn't exist any more, like often on goggel images, i see an alarm triangle... this happen here too on the invisible thumbs.



IN THE END, MERITOCRACY HAS NOT ONLY PERMEATED OUR DAILY LIVES AND WORK, BUT ALSO OUR HEARTS, OUR MINDS AND OUR PERCEPTION OF ART...


maneki_neko ( ) posted Thu, 01 January 2015 at 2:48 PM

EDIT: looking at my public wishlist again, it irked me... and made me curious. so i inspected it again. lol.

thumbs with the original image stored in the folder ../bcs/photos DO show
--->   http://www.renderosity.com/mod/bcs/photos/Thumb101147_d1103c2ae735f507f5be762c2fd945cd.jpg

but

thumbs with the original image stored in the folder ../bcs/product_[product number] DO NOT show
--->   http://www.renderosity.com/mod/bcs/product_106648/Thumb106648_b53d7f78890d8b03eeeae735167aa06e.jpg

no idea why people can store their thumbs in different folders, maybe some items were created before a big server change and others later and thier images didn't follow the new folder structure or something. i think my two wishitems here are even from the same vendor ~



IN THE END, MERITOCRACY HAS NOT ONLY PERMEATED OUR DAILY LIVES AND WORK, BUT ALSO OUR HEARTS, OUR MINDS AND OUR PERCEPTION OF ART...


KristiS ( ) posted Fri, 02 January 2015 at 11:22 AM

Thank you for the following information, I will pass it on to the rest of the staff and programmers.

Happy New Year!!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


maneki_neko ( ) posted Fri, 02 January 2015 at 11:35 AM

you're very welcome!

and happy new year too! again, lol. i think we've wished us HNY mutually at least 3x - this calls for a major lottery win, or maybe, i dunno... triplets? ;)



IN THE END, MERITOCRACY HAS NOT ONLY PERMEATED OUR DAILY LIVES AND WORK, BUT ALSO OUR HEARTS, OUR MINDS AND OUR PERCEPTION OF ART...


KristiS ( ) posted Fri, 02 January 2015 at 12:59 PM

LOL..a major lottery win would be wonderful, I have many who would benefit from it...including myself of course;)


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


KristiS ( ) posted Fri, 02 January 2015 at 1:00 PM

You can never have too many good wishes :)


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


maneki_neko ( ) posted Fri, 02 January 2015 at 1:22 PM

none of us going for the triplets then i guess XD

yup, me too i have many who would benefit from it - they're all rolled on my bed sleeping at the moment ;)



IN THE END, MERITOCRACY HAS NOT ONLY PERMEATED OUR DAILY LIVES AND WORK, BUT ALSO OUR HEARTS, OUR MINDS AND OUR PERCEPTION OF ART...


KristiS ( ) posted Fri, 02 January 2015 at 4:01 PM

Awe :) I will keep you posted and if I win, send you a little something since I feel some of it would have to be all your "well wishes" :)


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


maneki_neko ( ) posted Sat, 03 January 2015 at 4:59 AM · edited Sat, 03 January 2015 at 5:00 AM

hey... i tried something, no idea why i didn't before:

if you change/cut the url of the faulty thumbs to make them similar to the visible ones, THE ORIGINAL PIC IS VISIBLE!

example:

http://www.renderosity.com/mod/bcs/product_74712/Thumb74712_474b396f6fc9afdee1552e486d461d81.jpg
to
http://www.renderosity.com/mod/bcs/photos/Thumb74712.jpg

no idea how tech support can change this on a big scale though. and writing the vendors to check their pix might only be doable if they don't sell 200+ items ~

yeah ok, maybe i should get a life, lol. naah, i have a cold, and i'm too lazy to get out by 0°C, plus i'm on holidays until monday XD. there are only so many 3D scenes my ensneezed brain can build before collapsing behind my puffy eyes, and so many episodes of Dragon Riders i can catch up with ;)



IN THE END, MERITOCRACY HAS NOT ONLY PERMEATED OUR DAILY LIVES AND WORK, BUT ALSO OUR HEARTS, OUR MINDS AND OUR PERCEPTION OF ART...


KristiS ( ) posted Mon, 05 January 2015 at 4:26 PM

Thank you for letting me know, I will pass this information on:)

I sure hope you feel better soon!!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


maneki_neko ( ) posted Tue, 06 January 2015 at 4:13 AM

oh well, just fooling around because i'm curious - it's like a discovery point'n'click game XDD - and too braindead to really work long on 3D or write.

thx for the wishes, i'll be fine... once winter is over ;) ~ darn climate here

afd371da.gif



IN THE END, MERITOCRACY HAS NOT ONLY PERMEATED OUR DAILY LIVES AND WORK, BUT ALSO OUR HEARTS, OUR MINDS AND OUR PERCEPTION OF ART...


KristiS ( ) posted Tue, 06 January 2015 at 2:26 PM

I completely understand, I do not do too well in the cold either :(


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


jakiblue ( ) posted Tue, 13 January 2015 at 2:41 AM

thanks Maneki for "fooling around" and getting more information on this :D :D It's still happening for me and I had no idea why nor could even come up with something to check. :D


Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.