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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Products Not Downloading?

AdamWright opened this issue on Jan 20, 2015 · 3 posts
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AdamWright ( ) posted Tue, 20 January 2015 at 2:57 PM · edited Sat, 23 November 2024 at 3:02 PM

Hi

I've just placed an order (#112661478) but when I go to click on the download links, everything just hangs. Not sure if this is a problem with the server or something else. I can navigate around the rest of the site fine but can't download my purchases.

Thanks

 

AdamWright ( ) posted Tue, 20 January 2015 at 3:56 PM

I left if for a while and tried again. Everything seems to be OK now. :)

Thanks

 

KristiS ( ) posted Tue, 20 January 2015 at 4:27 PM

YAY!! Thank you for letting us know everything is okay now and working as it should:)

Have a wonderful week!


Kristi

Community Relations Specialist

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