Mon, Dec 23, 1:10 PM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 23 12:51 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Order #112675904

Oneblindcat opened this issue on Feb 22, 2015 · 3 posts
Back to Forum Print
Oneblindcat ( ) posted Sun, 22 February 2015 at 1:21 PM · edited Mon, 23 December 2024 at 9:40 AM

Hello!

How long does it usually take to verify a first order? I received an email that said:

"This is a courtesy notification that payment has been recieved for order #112675904.

To review order status or download digital items, use link below:
Link: https://market.renderosity.com/mod/bcs/XXXXXXXXXXXXXXXX"
But the page is still showing "download pending".

Thank you.

StaceyG ( ) posted Sun, 22 February 2015 at 7:55 PM

Hello,

 

First off, Welcome to Renderosity!

 

Your downloads have now been activated.

 

To download your products, you will go to 'My Account' under the 'Members' option and select the order number to access your download.

You will see the zip files directly under the name of each product. Click on them to download to your system.

 

Here is a direct link to the MY ACCOUNT page that you can easily access if you are logged in  http://www.renderosity.com/mod/bcs/account.php  The MY ACCOUNT page as well as other quick access helpful pages can be located under the dropdown arrow next to your username (in the blue box top right hand side of any site page).

 

Thank you for shopping at the Renderosity Marketplace and please let us know if you need any additional assistance.

 

If you plan on doing a lot of shopping this year, please check out our PRIME CLUB annual membership.

http://www.renderosity.com/mod/bcs/renderosity-prime-membership/87657  The prime club carries top quality products from our Top Vendors and those that are Prime Club members can get these at 3.50, you can read on the product pages other benefits for prime members such as special higher coupon discounts throughout each month!  To see all the items currently in the Prime Club, see this link http://www.renderosity.com/mod/bcs/index.php?TopID=&Prime=Y  . We even have a special page you can access from your MY ACCOUNT page (on the left hand side of the dashboard, PRIME SUMMARY) that gives great information if you are a member of prime about how much you save on prime vs if you were paying regular price, when your prime expires, a list of all prime items you've purchased.

 

Thank you and have a nice day!

Stacey

Oneblindcat ( ) posted Mon, 23 February 2015 at 11:46 AM

Thank you, Stacey.

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.