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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 19 9:13 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Billing Problem


Goldenthrush ( ) posted Thu, 26 March 2015 at 7:34 PM · edited Sun, 21 July 2024 at 1:44 PM

I was billed twice through Paypal for this order:  #112680505.  It was on March 3, 2015.  It showed up twice for 21.42 on my bank statement.  Can I have that fixed please?  

Thank you!

Deanna

===

#112680505

===


KristiS ( ) posted Fri, 27 March 2015 at 9:33 AM

Hi Deanna,

I have fixed this for you so you should now see the refund for the duplicate payment reflect in your paypal account.

Thank you and have a nice weekend :)


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Goldenthrush ( ) posted Fri, 27 March 2015 at 11:31 AM

Thank you Kristi!  

Deanna


KristiS ( ) posted Fri, 27 March 2015 at 12:37 PM

You are very welcome my dear Deanna :)


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


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