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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 17 5:53 pm)

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Subject: uh...pay pal COMPLETED order, but "Download Pending" ?

Lyne opened this issue on Apr 20, 2015 · 5 posts
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Lyne ( ) posted Mon, 20 April 2015 at 7:09 PM · edited Sat, 18 January 2025 at 9:11 PM

Order#: 112706476

 I logged OUT, cleared cache, TRIPLE CHECKED my pay pal COMPLETED orders, and sure enough, my order today was COMPLETED and PAID via my pay pal linked credit card.... but still logging out, clearing my cache (set to even clear all kinds of website thingys) can coming back HERE, my downloads are STILL pending...ie: no zips to download and the pay pal button to pay is there... sure not going to pay TWICE.... LOL!

 I'll check back later, maybe the sale is slowing that part of Rendo down?

Thanks,

Lyne

 PS... my "instant gratification" of buying with my CC through Pay Pal has been working fine, and I'm very happy with it... Today it just seems to have gotten "stuck".  

Life Requires Assembly and we all know how THAT goes!

Lyne ( ) posted Mon, 20 April 2015 at 10:00 PM

ok...it sorted itself out, apparently...(after a couple of hours) so all's well that end's well! :)

Lyne 

Life Requires Assembly and we all know how THAT goes!

KristiS ( ) posted Tue, 21 April 2015 at 1:35 PM

Thank you so much for letting us know Lyne...glad it's taken care of now :)

Have a wonderful week!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Lyne ( ) posted Thu, 21 May 2015 at 12:00 PM

ANNNNDDDD IT'S PENDING AGAIN.... whimper!  LOL!  It's awful that I have such a "need" for INSTANT gratification...!  I had just hoped to use one of the hairs I bought (with my credit card through Pay Pal) to set up a new art piece this am... I ASSUME if I come back in 2-3 hours, it will be cleared... but just speaking up IN CASE... My Pay Pal says the charge went through on my cc - I double checked that.

 I bet there are a LOT of shoppers right now!

Thanks. 

Life Requires Assembly and we all know how THAT goes!

StaceyG ( ) posted Thu, 21 May 2015 at 4:39 PM

That one was a 13 minute delay which is weird(  So it's no longer pending but that shouldn't take that long.. I'll check on this for you

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