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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

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Subject: Coupon expired or not found


LadyElf ( ) posted Wed, 24 June 2015 at 2:53 AM · edited Thu, 28 November 2024 at 3:04 PM

Trying to use the Father's Day coupon (non prime) that does not expire until midnight tonight.  The way I'm reading it, it doesn't say that it applies only to those items in the Father's Day Vendor Sale area.

"To get a head start Renderosity is going to offer additional savings!

ALL members can save 16% off of a $25 min purchase valid Saturday, June 20th until
Wednesday, June 24th at 11:59pm (cdt)"

Please enter the coupon code below to save:

Valid on Sale and/or Clearance products except items in Clearance/Deleted Promotion

In check out I'm getting a "coupon expired or not found" message.  I made sure that the cart has the correct amount in order to use it.

HELP!

Thanks!

Ladyelf


Michael_C ( ) posted Wed, 24 June 2015 at 8:08 AM

Same problem for me.

My Store - My Gallery - My Freebies - My Web Site


Andrus63 ( ) posted Wed, 24 June 2015 at 9:08 AM

And us - any ideas what's wrong?


LadyElf ( ) posted Wed, 24 June 2015 at 10:25 AM

?  Someone working on this?


KristiS ( ) posted Wed, 24 June 2015 at 11:21 AM · edited Wed, 24 June 2015 at 11:22 AM

Hi again,

I have site mailed each of you.

We are sorry for the mix-up and I hope you all have a wonderful week!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


mazzam ( ) posted Wed, 24 June 2015 at 12:35 PM

And I had the same problem. If there is an  explanation why isn't it posted in this thread? I have been planning my purchases this week - including passing up lover value coupons, based on the text of the coupon notice and based on that text it should be valid now.


KristiS ( ) posted Wed, 24 June 2015 at 2:06 PM

The new codes are as follows:

Non Prime members: FathersDay215B16P25

Prime members: FathersDay215PM21P25

Sorry for the mix-up and have a wonderful week!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


LadyElf ( ) posted Wed, 24 June 2015 at 2:49 PM

Thanks Kristi, as always you are da bomb girl :)

Stuff happens, ya know, but you all always try to make it right and that's good customer service :)

HUGS


KristiS ( ) posted Wed, 24 June 2015 at 4:43 PM

Awe, you are the bestest!!!!!

Thank you for the kinds words as they really mean a lot :)

HUGS!!!!!

Kristi


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


LadyElf ( ) posted Wed, 24 June 2015 at 4:47 PM · edited Wed, 24 June 2015 at 4:48 PM

Love you to bits honey!


KristiS ( ) posted Wed, 24 June 2015 at 4:59 PM

Awe, I love you too!! :)


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


tiggersprings ( ) posted Thu, 25 June 2015 at 10:36 AM

The next time this happens, and a new code is issued, please consider issuing an e-mail. I rewishlisted my "Flinks' Stuff" cart yesterday and skipped shopping. I logged off early yesterday, too, so I never saw the new code on this thread. 


KristiS ( ) posted Thu, 25 June 2015 at 1:19 PM

I actually thought about that last night at home. It is something we should have done and will keep it in mind. Hopefully it will be caught before it goes out however we are all human and miss things from time to time.

I hope you all have a wonderful rest of the week :)


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


tiggersprings ( ) posted Fri, 26 June 2015 at 11:02 AM · edited Fri, 26 June 2015 at 11:03 AM

I actually thought about that last night at home. It is something we should have done and will keep it in mind. Hopefully it will be caught before it goes out however we are all human and miss things from time to time.

I hope you all have a wonderful rest of the week :)

I definitely understand being human and last-second thoughts. ;) 

It stings a bit to have missed getting my small cart of Flinks' things, but alas, my wallet is better for (if not Flinks' sales numbers).  Love those terrain products. ;)


KristiS ( ) posted Fri, 26 June 2015 at 12:41 PM

Thank you for your understanding Hon and again, I do apologize.

They are great products, I have to agree with you yet again :)

I hope you have a wonderful weekend!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


tiggersprings ( ) posted Sat, 27 June 2015 at 5:45 PM

Thanks. Have a great one, too. ;)


KristiS ( ) posted Mon, 29 June 2015 at 1:18 PM

Thank you dear :)


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


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