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MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 01 1:59 am)

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Subject: Owned items no longer appearing as such in product pages


mamba-negra ( ) posted Thu, 30 July 2015 at 1:06 PM · edited Sat, 01 February 2025 at 5:20 AM

I was looking over OOT's item list to see if there was anything else I might want to pick up when I noticed that the hair shaders I had purchased where showing up as an item I didn't own. I looked at a couple other items that I did own and they too didn't show as "purchased". I think someone broke something. 


KristiS ( ) posted Thu, 30 July 2015 at 2:43 PM

Hello,

I logged in as you and see purchased items from Outoftouch which is who you need to be looking for as "OOT" is not a vendor.

Thank you and have a wonderful day :)


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


mamba-negra ( ) posted Fri, 31 July 2015 at 4:26 AM

Hi, 

I'm logged in as me, and those items still show as if I hadn't purchased them (please note that I own both of the right most items in this picture, and yet both show as purchasable in the index and in the item pages as well if I were to click on them, which isn't shown). I assure you that I'm not making this up. And yeah, OOT is Out of Touch. They prefix their stuff with OOT, so I assumed it was obvious. Hopefully that wasn't too difficult to translate. 

file_9dcb88e0137649590b755372b040afad.jp


Giana ( ) posted Fri, 31 July 2015 at 6:31 AM

http://www.renderosity.com/mod/forumpro/?thread_id=2892325

read explanation at above link...


mamba-negra ( ) posted Fri, 31 July 2015 at 2:02 PM

Ah. I don't know what the grab bag is, but it probably lost Out of Touch a sale or two, since I was worried that the site was messed up and the items are no longer 1/2 off. Oh well. 


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