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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Render Reward

pattyh1970 opened this issue on Aug 20, 2015 · 4 posts
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pattyh1970 ( ) posted Thu, 20 August 2015 at 4:12 PM · edited Fri, 22 November 2024 at 8:30 PM

I do have an render Reward Coupon but if I want to use it it says not valid or found
same with the last one so I still gave up. Is it a issue or did I again something wrong. I purchased again now normally
its the second RR I lost now and could not use before it was over ;(

KristiS ( ) posted Thu, 20 August 2015 at 4:48 PM

Hello,

Please copy and paste the code in the box marked "gift certificate" and hit the "apply" button to be sure it gets applied to your order correctly.

Please let me know if you need further assistance.

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

pattyh1970 ( ) posted Fri, 21 August 2015 at 5:49 AM

Oohhhhhhhhhh did I used twice the wrong field.?
Shame on Me
my fault I lost the last RR
Thanks Dear

KristiS ( ) posted Fri, 21 August 2015 at 11:21 AM

Your welcome :)

I hope you have a wonderful weekend!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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