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Community Center F.A.Q (Last Updated: 2024 Nov 23 2:12 am)

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Subject: Failure To Recieve Notifications


Tomsde ( ) posted Fri, 21 August 2015 at 6:59 PM · edited Mon, 25 November 2024 at 6:21 PM

Though my email is correct here and I have email me when someone replied checked, I'm not receiving notifications when someone replies to a thread I start or contribute to. Is there anyway that this can be fixed?


JeniferC ( ) posted Fri, 21 August 2015 at 7:42 PM

Hello Tomsde,

The forum ebots should be working as of yesterday. Can you please make sure that you have checked the 'subscribe' button at the top of the Forums you want ebots for and that you have checked the "Notify me when someone replies" inside of the threads you want to follow? If you continue to have issues, please let us know.

 


Lenord ( ) posted Fri, 21 August 2015 at 8:04 PM

Ebots are working but the way replies to subscribed threads have been working is....you will only get an ebot for the 1st reply after you comment in the thread.....way back as long as you were subscribed to that thread you got all replies but it hasn't worked that way since the previous Forum Update


Remember...No matter where you go there you are


JeniferC ( ) posted Fri, 21 August 2015 at 8:08 PM

If you "mark all read" inside the forum, you should still get ebots for the new replies.

 


Lenord ( ) posted Fri, 21 August 2015 at 8:18 PM · edited Fri, 21 August 2015 at 8:20 PM

Didn't have to do that before but I just tried it, see if it works


Remember...No matter where you go there you are


auntietk ( ) posted Sat, 22 August 2015 at 10:09 AM

okay, i clicked subscribe and mark all read. it kicked me back out to the forum page. hopefully this will work! i'd love to figure out a way to make this work better for me. using this thread as a test.

thanks!
Tara

"If your pictures aren't good enough, you're not close enough."  ...  Robert Capa


Lenord ( ) posted Sat, 22 August 2015 at 10:37 AM

@4222848 naw it don't work, tried it with this thread and others


Remember...No matter where you go there you are


Lenord ( ) posted Sat, 22 August 2015 at 10:37 AM


Remember...No matter where you go there you are


Raider77 ( ) posted Sat, 22 August 2015 at 2:44 PM

I can't find where to update my email address since the redesign.


PhilW ( ) posted Sat, 22 August 2015 at 2:51 PM · edited Sat, 22 August 2015 at 2:52 PM

I haven't been getting any notifications that images are uploaded from my favourite artists since the new site was introduced. As far as I can tell, I have it turned on, and made no changes (and I would have thought that settings would be carried forward). To be honest, I was away for the week, came back and just thought "WTF!"


auntietk ( ) posted Sun, 23 August 2015 at 2:28 PM

I subscribed to this thread and did what you said to do, and this morning I got no bot for THIS thread. So I have to think it's not working. I only get a Forum thread bot when the next person to add a comment posts. So I saw a bot for Lenord's comment last night, but nothing since.

Gotta report the broken stuff! Keep working on it, RR programmers!!

Tara

"If your pictures aren't good enough, you're not close enough."  ...  Robert Capa


Lenord ( ) posted Sun, 23 August 2015 at 7:25 PM

No marking All Read doesn't generate further Bots on Comments to subscribed threads, you only get a Bot for the comment following one you've made yourself, might as well Not be subscribed to the Thread


Remember...No matter where you go there you are


auntietk ( ) posted Sun, 23 August 2015 at 10:57 PM

So I see! Somehow I feel compelled, though, to follow the directions and report back that it doesn't work the way they think it does. Or at least the way they SAY they think it does! :P

I'm not much into BS.

Tara

"If your pictures aren't good enough, you're not close enough."  ...  Robert Capa


bwsupport ( ) posted Sun, 23 August 2015 at 11:10 PM · edited Sun, 23 August 2015 at 11:15 PM
Site Admin

PhilW posted at 11:10PM Sun, 23 August 2015 - #4222973

I haven't been getting any notifications that images are uploaded from my favourite artists since the new site was introduced. As far as I can tell, I have it turned on, and made no changes (and I would have thought that settings would be carried forward). To be honest, I was away for the week, came back and just thought "WTF!"

@PhilW 'Favorite Artists', 'Favorite Vendors' & 'Friends' have all been merged into 'Followers'. You can now easily track all the activity of your followers from your activity feed

For anyone interested in learning why a lot of the ebot notifications have been deprecated and how to use the activity feed for tracking updates, can read my post here @4223400

Note: That Ebots in the Forums should still work the same. However, was not working the initial and following day of the launch. If still having issues we can dig in first thing in the morning.


bwsupport ( ) posted Sun, 23 August 2015 at 11:15 PM
Site Admin


drifterlee ( ) posted Mon, 24 August 2015 at 4:01 PM

I'm not getting them either.


hopeandlove ( ) posted Mon, 24 August 2015 at 5:04 PM

JeniferC posted at 5:02PM Mon, 24 August 2015 - #4222615

Hello Tomsde,

The forum ebots should be working as of yesterday. Can you please make sure that you have checked the 'subscribe' button at the top of the Forums you want ebots for and that you have checked the "Notify me when someone replies" inside of the threads you want to follow? If you continue to have issues, please let us know.

If you "mark all read" inside the forum, you should still get ebots for the new replies.

Are you subscribed to this forum?

Hi @drifterlee-- have you looked over all these suggestions as to why you might not be getting them?

Thanks!

Hope Kumor

Editor-in-chief of Renderosity Magazine


hopeandlove ( ) posted Tue, 25 August 2015 at 11:47 AM

If you're still having issues, please visit this thread.

https://www.renderosity.com/mod/forumpro/?thread_id=2893256

This thread is now closed. Thanks so much!

Hope Kumor

Editor-in-chief of Renderosity Magazine


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