Renderosity Forums / Suggestion Box
Welcome to the Suggestion Box Forum
Forum Moderators: msansing
Suggestion Box F.A.Q (Last Updated: 2025 Jan 24 1:15 pm)
This forum is designed for suggestions from the community on how you feel we can improve Renderosity.
Subject: New website, new Prime - both are not mine ---
I am sorry you are having a few issues with the new site Amigo968 There is an email address at the bottom of my comment here or you can click on my logo and use the contact to send a site mail either will do and I will respond to you with speed and I can follow up your concerns.
Thank you
- Johnny G
"Try animation to get things moving"
lpr001@renderosity.com
Amigo968,
We posted in the Prime forum stating for those who are unhappy with the Prime and would like a refund, we will gladly issue one to you in the form of in-store credit or a Marketplace gift certificate.
Please contact me with the order number of the Prime membership and I will take care of this for you right away.
My email address is kristis@renderosity.com
Warmest Regards,
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
Hi Amigo,
You are not the first one to share this concern and we all meet every week (at least once) and the whole team discuss our member's, vendor's, buyer's, team's, etc concerns and suggestions so I promise, we are all listening and we appreciate you sharing yours with us as well.
I hope you have a wonderful rest of the week and weekend 
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
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Sorry, but I don't like your new Website. I have to search after every I want to see or look for. Also I can't find any emailadresses to the Support on this new site - why? This is an important thing which belongs at first on a new Website. I don't want to tell about my problems in an open area, where everybody can read with.
Also I'm not happy with the new Prime Membership since the beginnung of Rero's Prime.
I'd rather pay a little more for the annual membership and it continues to have a free choice of $ 3.50 items. That was for me so far the only incentive to take out such a membership. Unfortunately, I found out about the changes until I had already completed the membership. If Rero changes nothing in this regard, so I'm going to my membership, unfortunately, can not extend. Since the changes for me there's no incentive to buy.