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Subject: How do I uninstall and reinstall word and ppt from the installation CD?

FabianBachmeier opened this issue on Sep 08, 2015 · 2 posts
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FabianBachmeier ( ) posted Tue, 08 September 2015 at 1:44 PM · edited Thu, 01 August 2024 at 8:39 AM

My PowerPoint has gotten buggy, the slide templates are invisible. Also, word runs slowly and seems to crash and not close files properly.
I have my installation CD. When I put it in the CD drive, it brings up a window with dozens of file icons and no explanation of where to begin. Office 2003 on a 6month old IBM x40 laptop running XP. Someone help please! Thanks!

3dstories ( ) posted Fri, 11 September 2015 at 4:19 AM · edited Fri, 11 September 2015 at 4:26 AM

My dad had a similar problem occur and in his case it seemed to be a conflict with the Avast antivirus. There is a known bug with Avast that occasionally resurfaces and prevents office products from saving correctly. Your solution may not be to reinstall office, but rather to first disable Avast, if you have it on your machine, to see if it makes a difference.

I found this thread for you (Note that it continues from 2012 at least through March of 2015 and includes issues with ppt):

https://forum.avast.com/index.php?topic=96353.30

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