Tue, Jan 7, 12:16 AM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Page loading tage ages...

Raindroptheelf opened this issue on Sep 24, 2015 · 10 posts
Back to Forum Print
Raindroptheelf ( ) posted Thu, 24 September 2015 at 11:23 AM · edited Mon, 25 November 2024 at 7:55 PM

I am on an Mac with the Safari browser. I also tried Crome and Firefox with no luck. The loading of each Product Image in the MP takes AGES. It has come to a point where I do not want to go to the Store anymore because of the long page loading times. Are you currently working on this?

This happens all over your Site, no matter where I want to look at something.

Buying anything here, at this point is out of the question for me. I like to see all the promo images of a product before I decide.


galaxiefilm ( ) posted Thu, 24 September 2015 at 12:36 PM

. Yes, I experienced this issue yesterday too.

KristiS ( ) posted Thu, 24 September 2015 at 4:19 PM

Hello,

Yes, this is something we are still working on and hope to have it fixed soon 🙂

We are very sorry for any inconvenience this may cause you and others and appreciate you sticking with us while we are trying to correct some issues.

Warmest Regards,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

galaxiefilm ( ) posted Fri, 25 September 2015 at 12:13 PM

. Hi, Kristi!

Things appear to to moving a bit faster this morning.

I figured you folks were working on the site, so I just hung in there when making a purchase a few days ago.

BTW, the issue of trying to pay with Paypal when using Firefox still exists. I had to re-log in with Explorer to complete my last purchase.

-- Dave .

KristiS ( ) posted Fri, 25 September 2015 at 12:26 PM

Thank you very much for letting me know as I really appreciate it!

I will add the Fire Fox issue so the programmers are aware there are still some problems with it.

Have a wonderful weekend! 🙂


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

galaxiefilm ( ) posted Fri, 25 September 2015 at 2:27 PM

A good weekend to you, too, Kristi.

KristiS ( ) posted Fri, 25 September 2015 at 3:35 PM

Thank you so very much! 😄


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

galaxiefilm ( ) posted Sun, 27 September 2015 at 2:36 PM

. BTW, the Firefox issue with trying to pay with Paypal has nothing to do with my adblocker software either being on or off.

It appears to me that the site is back up to speed now, too.

KristiS ( ) posted Mon, 28 September 2015 at 11:41 AM

Thank you again and have a wonderful week! 😄


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

catherinelirian ( ) posted Tue, 29 September 2015 at 1:32 AM

Thanks for sharing this

Gps Watch

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.