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Subject: Bug/Issues Thread


hopeandlove ( ) posted Tue, 22 September 2015 at 9:39 AM ยท edited Fri, 14 February 2025 at 9:56 PM

Hey folks--

There might still be bugs or issues we're unaware of, so this thread is just for that. Examples of "bugs":

  • Gallery image doesn't upload correctly
  • Vendor credits not working right
  • Freestuff image won't upload

Please don't post your thoughts on the site itself. As noted, this is for bugs/problems/ongoing issues in the Community center. Please let us know.

Thank you!

Hope Kumor

Editor-in-chief of Renderosity Magazine


Giana ( ) posted Tue, 22 September 2015 at 10:15 AM

Hope,

Kristi started a similar thread last week in the MP forum. is it best to now post anymore bugs i find to this thread, or should i stick to reporting in that one? or does it even matter since hopefully all bugs are taken to the programmers?

thanks!


Doctorjellybean ( ) posted Tue, 22 September 2015 at 10:49 AM

It seems that when uploading an image to the gallery, it doesn't get uploaded if credits are added. It seems to go through the upload process, but one gets a broken image on the galleries. It happened 5 times today, and it only uploaded when I didn't add any credits.

My DA Gallery


hopeandlove ( ) posted Tue, 22 September 2015 at 11:48 AM

@Giana-- Starting today, if you see issues, please bring them up. But, if you already brought them up in the MP, they've noted them and either are taking care of them or have noted the issues. Thanks for asking!

@Doctorjellybean-- When I clicked on the link to view your "broken image," I didn't see one. Which vendor and vendor credits are you listing? Have you been uploading the same image as well as adding the same vendor credits/vendor? Let us know! Thanks! Have yout tried in Chrome as well to see if it's happening in that browser?

Hope Kumor

Editor-in-chief of Renderosity Magazine


Doctorjellybean ( ) posted Tue, 22 September 2015 at 12:00 PM

No, it isn't broken as I finally uploaded it without any vendor credits. The problem appears to arise when trying to upload an image as well as vendor credits at the same time. The vendors I was trying to add were Fabiana, Sveva and OutOfTouch. It worked before in Firefox, and the FF version is 41.0.

My DA Gallery


hopeandlove ( ) posted Tue, 22 September 2015 at 12:07 PM

Okay-- so, when you try to add one of these vendors, your image is broken, correct? Depending on the vendor, I'd like to know what "Vendor credits" you're listing. Ex: Fabiana, "7Hearts."

Hope Kumor

Editor-in-chief of Renderosity Magazine


Doctorjellybean ( ) posted Tue, 22 September 2015 at 12:20 PM ยท edited Tue, 22 September 2015 at 12:21 PM

Fabiana - Tethra Jewels for G3F

Sveva - SV's Geometrics Earrings G3

outoftouch - Slay Dress for Genesis 3 Female(s)

My DA Gallery


hopeandlove ( ) posted Tue, 22 September 2015 at 12:26 PM

Hm.... that's quite odd actually because when I tried Fabiana's mine was fine. Would you mind e-mailing me the image and thumbnail so I can test it? hopeandlove@renderosity.com Thanks so much!

Hope Kumor

Editor-in-chief of Renderosity Magazine


KristiS ( ) posted Tue, 22 September 2015 at 2:45 PM ยท edited Tue, 22 September 2015 at 2:46 PM

@Giana and anyone else wondering--just to clarify things a bit, the thread started here is for Gallery/Community type issues while the thread started in the MP Customer Support forum are for issues in the Markeplace side of things.

For example: cart issues, wishlists, checking out, etc.

I hope this helps and as always, we appreciate all of you and thank you for all you bring to Renderosity ๐Ÿ™‚


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story ย 


Giana ( ) posted Tue, 22 September 2015 at 5:03 PM

ok, no problem. ๐Ÿ˜„

i'll start segregating the things i find then into each respective thread.

i'm not whinging whenst i say this, but from an user perspective, a consolidated thread would be easier... shrug..


3dcheapskate ( ) posted Wed, 23 September 2015 at 7:41 AM ยท edited Wed, 23 September 2015 at 7:43 AM

You are still serving the full size images as Gallery 'thumbnails' in all (to the best of my knowledge) cases where the originally uploaded thumbnail was smaller than the new minimum requirement, and the user hasn't manually created and uploaded a new thumbnail.

The purpose of thumbnails is twofold:

(1) A thumbnail is much smaller in size (pixels wide/high) so you can see several/many of them on a single page.

(2) A thumbnail image is much smaller in size (bytes) so it will download much quicker and use far less bandwidth than the fullsize image.

Serving the full size image and using HTML/CSS/JQuery to display it at a reduced size (which is what appears to be happening) meets criterion (1), but fails criterion (2)

(Reported 3rd September - https://www.renderosity.com/mod/forumpro/?thread_id=2893633 )


The 3Dcheapskate* occasionally posts sensible stuff. Usually by accident.
And it usually uses Poser 11, with units set to inches. Except when it's using Poser 6 or PP2014, or when its units are set to PNU.

*also available in ShareCG, DAZ, andย HiveWire3Dย flavours (the DeviantArt andย CGBytesย flavour have been discontinued).



hopeandlove ( ) posted Fri, 25 September 2015 at 11:34 AM ยท edited Fri, 25 September 2015 at 11:34 AM

3dcheapskate posted at 11:33AM Fri, 25 September 2015 - #4230274

You are still serving the full size images as Gallery 'thumbnails' in all (to the best of my knowledge) cases where the originally uploaded thumbnail was smaller than the new minimum requirement, and the user hasn't manually created and uploaded a new thumbnail.

The purpose of thumbnails is twofold:

(1) A thumbnail is much smaller in size (pixels wide/high) so you can see several/many of them on a single page.

(2) A thumbnail image is much smaller in size (bytes) so it will download much quicker and use far less bandwidth than the fullsize image.

Serving the full size image and using HTML/CSS/JQuery to display it at a reduced size (which is what appears to be happening) meets criterion (1), but fails criterion (2)

(Reported 3rd September - https://www.renderosity.com/mod/forumpro/?thread_id=2893633 )

Hi @3dcheapskate-- Please refer to this thread: https://www.renderosity.com/mod/forumpro/?thread_id=2894451

Thanks!

Hope Kumor

Editor-in-chief of Renderosity Magazine


Miss Nancy ( ) posted Fri, 25 September 2015 at 12:02 PM

forum stats causes browser to slow down as it updates entire page every time I click anywhere on page. unable to drag-zoom or see year list. usually have to kill process to escape. safari 5

not responding

ctrl-clk fr full size



hopeandlove ( ) posted Fri, 25 September 2015 at 2:13 PM ยท edited Fri, 25 September 2015 at 2:26 PM

Miss Nancy posted at 2:11PM Fri, 25 September 2015 - #4230708

forum stats causes browser to slow down as it updates entire page every time I click anywhere on page. unable to drag-zoom or see year list. usually have to kill process to escape. safari 5

not responding

ctrl-clk fr full size

Hi @Missnancy-- Yeah, this is an issue. I'm going to report this to the programmers. Thanks for letting us know!! Anyone else having this issue?

Hope Kumor

Editor-in-chief of Renderosity Magazine


ladylake ( ) posted Fri, 25 September 2015 at 9:36 PM

Still have to sign in every time I come to the site.


3dcheapskate ( ) posted Mon, 19 October 2015 at 2:48 AM ยท edited Mon, 19 October 2015 at 2:48 AM

hopeandlove posted at 2:22PM Mon, 19 October 2015 - #4230699

3dcheapskate posted at 11:33AM Fri, 25 September 2015 - #4230274

You are still serving the full size images as Gallery 'thumbnails' in all (to the best of my knowledge) cases where the originally uploaded thumbnail was smaller than the new minimum requirement, and the user hasn't manually created and uploaded a new thumbnail.

The purpose of thumbnails is twofold:

(1) A thumbnail is much smaller in size (pixels wide/high) so you can see several/many of them on a single page.

(2) A thumbnail image is much smaller in size (bytes) so it will download much quicker and use far less bandwidth than the fullsize image.

Serving the full size image and using HTML/CSS/JQuery to display it at a reduced size (which is what appears to be happening) meets criterion (1), but fails criterion (2)

(Reported 3rd September - https://www.renderosity.com/mod/forumpro/?thread_id=2893633 )

Hi @3dcheapskate-- Please refer to this thread: https://www.renderosity.com/mod/forumpro/?thread_id=2894451

Thanks!

I've been steering clear of Renderosity for the past month in the hope that problems will have been fixed, so I've only just spotted this response. The link you give is to the "Gallery Questions" thread which contains a single post by yourself with a link to the "Gallery Updates" thread. The only relevant comment there is in the OP "...A lot of legacy thumbnails are now blurry...to fix this issue we are simply displaying a scaled version of the display image ONLY IF the original thumb is below the current minimum size. (Some of this is still being converted)..." - and I quoted that post when I originally reported the problem ... round and round in circles ! :)

I understood from the "...(some of this is still being converted)..." that Renderosity were regenerating thumbnails from the original images to meet the new size criteria.

Is this correct ?


The 3Dcheapskate* occasionally posts sensible stuff. Usually by accident.
And it usually uses Poser 11, with units set to inches. Except when it's using Poser 6 or PP2014, or when its units are set to PNU.

*also available in ShareCG, DAZ, andย HiveWire3Dย flavours (the DeviantArt andย CGBytesย flavour have been discontinued).



hornet3d ( ) posted Mon, 19 October 2015 at 5:08 AM

3dcheapskate posted at 11:08AM Mon, 19 October 2015 - #4234235

hopeandlove posted at 2:22PM Mon, 19 October 2015 - #4230699

3dcheapskate posted at 11:33AM Fri, 25 September 2015 - #4230274

You are still serving the full size images as Gallery 'thumbnails' in all (to the best of my knowledge) cases where the originally uploaded thumbnail was smaller than the new minimum requirement, and the user hasn't manually created and uploaded a new thumbnail.

The purpose of thumbnails is twofold:

(1) A thumbnail is much smaller in size (pixels wide/high) so you can see several/many of them on a single page.

(2) A thumbnail image is much smaller in size (bytes) so it will download much quicker and use far less bandwidth than the fullsize image.

Serving the full size image and using HTML/CSS/JQuery to display it at a reduced size (which is what appears to be happening) meets criterion (1), but fails criterion (2)

(Reported 3rd September - https://www.renderosity.com/mod/forumpro/?thread_id=2893633 )

Hi @3dcheapskate-- Please refer to this thread: https://www.renderosity.com/mod/forumpro/?thread_id=2894451

Thanks!

I've been steering clear of Renderosity for the past month in the hope that problems will have been fixed, so I've only just spotted this response. The link you give is to the "Gallery Questions" thread which contains a single post by yourself with a link to the "Gallery Updates" thread. The only relevant comment there is in the OP "...A lot of legacy thumbnails are now blurry...to fix this issue we are simply displaying a scaled version of the display image ONLY IF the original thumb is below the current minimum size. (Some of this is still being converted)..." - and I quoted that post when I originally reported the problem ... round and round in circles ! :)

I understood from the "...(some of this is still being converted)..." that Renderosity were regenerating thumbnails from the original images to meet the new size criteria.

Is this correct ?

I solved the issue - I deleted my whole gallery.

ย 

ย 

I use Poser 13 on Windows 11 - For Scene set up I use a Geekcom A5 -ย  Ryzen 9ย 5900HX,ย with 64 gig ram and 3 TBย  storage, mini PC with final rendering done on normal sized desktop using anย AMD Ryzen Threadipper 1950X CPU, Corsair Hydro H100i CPU cooler, 3XS EVGA GTX 1080i SC with 11g Ram, 4 X 16gig Corsair DDR4 Ram and a Corsair RM 100 PSU .ย  ย The desktop is in a remote location with rendering done via Queue Manager which gives me a clearer desktop and quieter computer room.


3dcheapskate ( ) posted Wed, 21 October 2015 at 3:06 AM ยท edited Wed, 21 October 2015 at 3:10 AM

hornet3d posted at 2:47PM Wed, 21 October 2015 - #4234240

... I solved the issue - I deleted my whole gallery.

I can understand the feeling, but I stopped short of doing that. Instead I just avoided this place for a few weeks. Now I can once again look at the problems which still exist in a calm fashion.

Since this thread is no longer stickied I'm going to keep bumping it until I get a sensible answer (and 'sensible' doesn't necessarily mean one that I like - just one that is honest and correct) to each outstanding question that I have.

v v v v v

So here's the first very simple question that I would like an answer to, repeated, with minor changes, from my previous post here regarding the gallery thumbnails:

v v v v

I understood from the "...(some of this is still being converted)..." in the OP of the the "Gallery Updates" thread that Renderosity were regenerating thumbnails from the original images in question to meet the new size criteria.

MY QUESTION: Am I correct ?


The 3Dcheapskate* occasionally posts sensible stuff. Usually by accident.
And it usually uses Poser 11, with units set to inches. Except when it's using Poser 6 or PP2014, or when its units are set to PNU.

*also available in ShareCG, DAZ, andย HiveWire3Dย flavours (the DeviantArt andย CGBytesย flavour have been discontinued).



basicwiz ( ) posted Wed, 21 October 2015 at 10:20 AM

No exactly a "bug" but an irritant...

Can we clean out some of the "Announcements" that are out of date? I have to scroll half a screen to get to the actual comments being made here.


KimberlyC ( ) posted Wed, 21 October 2015 at 10:21 AM

When the system was regenerating the images they were not the correct size so they were being stretched which caused them to be blurry. That all has been fixed now. Does that answer your question? :)



_____________________
.::That which does not kill us makes us stronger::.
-- Friedrich Nietzsche


DreaminGirl ( ) posted Wed, 21 October 2015 at 12:19 PM

I think they mean the 'announcement' threads in the forums ;)

And I agree, most of them can be demoted now, it makes the forums very cluttered.



KimberlyC ( ) posted Wed, 21 October 2015 at 12:56 PM

Basic: I will look at them

DreaminGirl: I was writing regarding to 3Dcheapskate



_____________________
.::That which does not kill us makes us stronger::.
-- Friedrich Nietzsche


DreaminGirl ( ) posted Wed, 21 October 2015 at 1:15 PM

Ah, I see that now. My bad ^^



3dcheapskate ( ) posted Thu, 22 October 2015 at 1:16 AM ยท edited Thu, 22 October 2015 at 1:19 AM

KimberlyC posted at 12:50PM Thu, 22 October 2015 - #4234572

When the system was regenerating the images they were not the correct size so they were being stretched which caused them to be blurry. That all has been fixed now. Does that answer your question? :)

The problem I see is not fixed, and I now accept that Renderosity will never fix it. Never mind. I've started redoing all the thumbnails for all my old nudity/violence flagged pictures so that I can at least view my own gallery without the problem. (I think this is the point where I just give up and accept that although I rather dislike almost everything about the new Rendersosity, I can live with it. And history gives us many warnings about that attitude! LOL )


The 3Dcheapskate* occasionally posts sensible stuff. Usually by accident.
And it usually uses Poser 11, with units set to inches. Except when it's using Poser 6 or PP2014, or when its units are set to PNU.

*also available in ShareCG, DAZ, andย HiveWire3Dย flavours (the DeviantArt andย CGBytesย flavour have been discontinued).



A_Sunbeam ( ) posted Sat, 24 October 2015 at 4:38 AM ยท edited Sat, 24 October 2015 at 4:44 AM

New bug - appeared today. Sorry - ignore this, my mistake.


A_Sunbeam ( ) posted Sun, 25 October 2015 at 1:23 PM

"Notify me when someone replies" has not worked for two days.


hopeandlove ( ) posted Mon, 26 October 2015 at 11:40 AM

A_Sunbeam posted at 11:40AM Mon, 26 October 2015 - #4235199

"Notify me when someone replies" has not worked for two days.

Do you mean when someone replies to a forum post?

Hope Kumor

Editor-in-chief of Renderosity Magazine


A_Sunbeam ( ) posted Mon, 26 October 2015 at 11:58 AM

Yes. I heard nothing from my post about "Slow Boat ..." and checked to confirm that I had ticked the box. There were a couple of new posts of which I'd had no notification. But I received notification of your reply in this thread this afternoon, so maybe it was just a glitch.


hopeandlove ( ) posted Mon, 26 October 2015 at 12:02 PM

That's quite odd.... please let us know if this continues to happen!

Hope Kumor

Editor-in-chief of Renderosity Magazine


A_Sunbeam ( ) posted Mon, 26 October 2015 at 12:04 PM ยท edited Mon, 26 October 2015 at 12:04 PM

It may be just that thread. Didn't get an email about your last post in that thread.


A_Sunbeam ( ) posted Thu, 29 October 2015 at 12:36 PM

Vendor credits - still not working; tried three times but kept getting error message.Picture 1.png


hopeandlove ( ) posted Thu, 29 October 2015 at 12:47 PM

Hey @A_Sunbeam- Which vendor is this for?

Hope Kumor

Editor-in-chief of Renderosity Magazine


A_Sunbeam ( ) posted Thu, 29 October 2015 at 12:59 PM

Seven (SV7) - Ladora morph.


hopeandlove ( ) posted Thu, 29 October 2015 at 2:19 PM

So, it's just the vendor Seven then? Have you had any other issues with others?

Hope Kumor

Editor-in-chief of Renderosity Magazine


A_Sunbeam ( ) posted Thu, 29 October 2015 at 2:20 PM

Haven't tried any others yet!


hopeandlove ( ) posted Thu, 29 October 2015 at 2:31 PM

Thanks-- let me look into this.

Hope Kumor

Editor-in-chief of Renderosity Magazine


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