Mon, Dec 23, 6:51 AM CST

Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 23 6:46 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Accessing site via phone


angreif ( ) posted Sat, 19 December 2015 at 6:39 AM · edited Mon, 23 December 2024 at 2:43 AM

Access by phone is much improved over a month ago but where is the read me? I aways check the read mr file to check compatibility before ordering. I can not speak for everybody but I find that I am alot happier with a product when I expect problems before I buy. Sure would be nice to have it back.


jennblake ( ) posted Sat, 19 December 2015 at 8:00 AM

I will ask that this be looked into. Thank you for bringing it to our attention. And I am glad to hear your browsing experience has improved on mobile. Our team has been working on that aspect of the site.


angreif ( ) posted Sat, 19 December 2015 at 12:07 PM

The two biggest issues with phone access I have found is the lack of the read me and that frequently the top 4-5 products on a page do not load. My temporary solution is reverse the order .


angreif ( ) posted Sat, 26 December 2015 at 9:45 AM

Jen can you give me an update. Purchasing things is a gamble without a readme and I have been bitten last couple orders. I still use Daz3 and really rely on being able to check compatibility.


angreif ( ) posted Wed, 20 January 2016 at 12:41 PM

I sure hope there are others who look at readme files when purchasing. More and more folks are using phone access so I would think, so can we please get something done. Are vendors not complaining enough that there newer wares are difficult to access via phone?


Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.