Fri, Jan 31, 3:52 AM CST

Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 30 12:04 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Render Rewards "alert" tally always different???


Lyne ( ) posted Thu, 28 January 2016 at 6:41 PM · edited Fri, 31 January 2025 at 3:51 AM

I spent more last shopping with my coupon, so I WOULD get render rewards.... I kept reading the yellow alert strip and it said with just $3 more I would have met the min. $100... NOW today, it says I need to add $9 something to meet the min. How come the tally changes??? OR is the only reliable way to check my current spending on my ACCOUNT page and NOT during the checkout process?? OR is it because before I applied the coupon, I had met the amount, then used the coupon, that the coupon AMOUNT DOES LOWER the amount spent?

In the past the amount spent did NOT matter, it was the total REGARDLESS of the coupon discount for Render Rewards....

The site is SO confusing in so many ways... but this is just darn irritating too. :(

Thanks in advance for explaining to me HOW to figure my RRs.

Lyne

Life Requires Assembly and we all know how THAT goes!


3-DArena ( ) posted Thu, 28 January 2016 at 8:43 PM

I thought it was always based on the actual total - minus the coupons. So if a coupon removed $5 I needed another $5.00 to make the rewards base point. However, if I used render rewards they counted because GC's counted but coupons didn't.

Which of course makes sense because coupons aren't money spent, but a GC is.


3-D Arena | Instagram | Facebook

I do not feel obliged to believe that the same God who has endowed us with sense, reason, and intellect has intended us to forgo their use.
-Galileo


KristiS ( ) posted Fri, 29 January 2016 at 12:46 PM

You are correct 3-DArena - It has ALWAYS been based on money spent in which coupons are not money spent so therefore, they are not figured into Render Rewards totals.

Thanks for jumping in and helping my dear 😄


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Lyne ( ) posted Fri, 29 January 2016 at 4:33 PM

must be my dyslexic memory.... thanks ladies.

Life Requires Assembly and we all know how THAT goes!


Lyne ( ) posted Fri, 29 January 2016 at 5:52 PM

I see I can't edit my previous response... but had to say... I don't know HOW I did it... but I got over the $100.... (again this month!) eeek! I shop for HiveWire's DAWN, and POSER format....(aside from backgrounds) and while those type of products are sparse, I still can um... 'over- shop'?!!? LOL!!

Life Requires Assembly and we all know how THAT goes!


KristiS ( ) posted Fri, 29 January 2016 at 7:17 PM

You're very welcome Lyne 😄

Have a wonderful weekend!!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.