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Vue F.A.Q (Last Updated: 2024 Dec 30 8:14 pm)





 


Subject: A question about Vue 8 Complete

Shari123 opened this issue on Feb 29, 2016 · 6 posts
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Shari123 ( ) posted Mon, 29 February 2016 at 2:56 PM · edited Sat, 11 January 2025 at 6:27 AM

It's been quite a while for me. I have had to change computers and I need to get my Vue reinstalled. The problem is that I have changed from a 32 Bit to a 64 Bit system. I can't seem to figure out how to contact anyone at Eon and ask them to repackage my Vue for a 64 Bit system. I currently am navigating my way around Vue Pioneer but I'm at a loss because I am limited as to what I can do. I hope to be able to uninstall it after I get my Vue 8 Complete back. I can't afford an upgrade at present so what do I need to do?

TheBryster ( ) posted Mon, 29 February 2016 at 5:14 PM
Forum Moderator

I got this fromthe Vue FAQ but I'm not sure how current it is.

The official e-on software website provides complete information about about the Vue product line and Ozone.

You can find Technical Support from e-on directly on the official website. Make sure to have your serial number ahdny before registering for the user forum. When you go to the Support page, just click on "Contact a Sales Rep" or "Contact a Technician" to post your question directly. This will avoid you having to search through common solutions and knowledge base by letting you select the product and filling out the question form directly. You can also call e-on software at 503 702 9698 (US) or +33 1 4314 2815 (Europe)

Available on Amazon for the Kindle E-Reader

All the Woes of a World by Jonathan Icknield aka The Bryster


And in my final hours - I would cling rather to the tattooed hand of kindness - than the unblemished hand of hate...

Shari123 ( ) posted Mon, 29 February 2016 at 8:45 PM

Thank you. I'll try sales first. Technically speaking, my version of Vue is no longer supported so I was wondering what to do.

Pajama ( ) posted Tue, 01 March 2016 at 2:12 AM

If it's any help I run Windows 7 on a 64 bit system and Vue 8 Complete installs and runs just fine. The 64 bit executable is already packaged in the installer and will recognise what system you're running and install the correct version. When installed the Vue splash screen will say '64 bit' so you know you're good to go. Hope this helps.

Shari123 ( ) posted Tue, 01 March 2016 at 3:02 PM

Just an update. I successfully downloaded and installed Vue 8 Complete 64 bit. But, it appears that it will not work in system 10. It looks like I'll have to put it together a piece at a time.

ShawnDriscoll ( ) posted Tue, 01 March 2016 at 11:42 PM · edited Tue, 01 March 2016 at 11:43 PM

It may just be a warning. My Vue 9.5 says the same thing for Windows 10. But it works fine anyway. The installers auto-sense if you have 32 or 64-bit OS, by the way.

www.youtube.com/user/ShawnDriscollCG

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