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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 17 5:53 pm)

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Subject: Current Prime Flash items show as if not owned even when owned.


Kazam561 ( ) posted Fri, 29 April 2016 at 10:57 AM ยท edited Mon, 20 January 2025 at 6:48 AM

I posted this in the website bug thread.

Current Prime Flash isn't showing items previously purchased. Example I own MRL Riley. Yet in the Prime Flash Sale list (and even when I look at the item page) it shows as if I don't own it. I just checked, clicking on the item from My items (the name to look at the item page) shows as if I don't own it.

The dust settled, thinking "what a fine home, at least for now" not realizing that doom would soon be coming in the form of a vacuum cleaner.


KristiS ( ) posted Sat, 30 April 2016 at 1:31 PM

So sorry this was missed yesterday, can you please tell me if you are still having this problem?

Thank you,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story ย 


Kazam561 ( ) posted Sat, 30 April 2016 at 2:41 PM

Hi KristiS. I got in touch with the staff through the site mail. JennBlake helped me and the issue was fixed yesterday. I made several purchases and hope to do a couple of more tomorrow :) Hope you are having a very lovely weekend! Please pass my thanks again to her :D

The dust settled, thinking "what a fine home, at least for now" not realizing that doom would soon be coming in the form of a vacuum cleaner.


KristiS ( ) posted Wed, 04 May 2016 at 1:55 PM

Perfect...thank you for letting me know ๐Ÿ˜„

I just told her and she said you are more than welcome ๐Ÿ˜„

I hope you are having a wonderful week!!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story ย 


Kazam561 ( ) posted Wed, 04 May 2016 at 2:08 PM

I am thank you very much :)

The dust settled, thinking "what a fine home, at least for now" not realizing that doom would soon be coming in the form of a vacuum cleaner.


KristiS ( ) posted Wed, 04 May 2016 at 2:09 PM

Happy to hear it ๐Ÿ˜„ You are so very welcome


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story ย 


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