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Subject: Can't upload images


blankfrancine ( ) posted Wed, 04 May 2016 at 10:58 AM · edited Wed, 09 October 2024 at 10:08 PM
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Sorry first posted this in the wrong thread. I have been unable to upload images since last night. Three separate browsers all report that the site is not responding. I have since others' uploading today, so I don't understand the problem. I know last night the site seemed to be having issues. Thanks Mandi Blais


hopeandlove ( ) posted Wed, 04 May 2016 at 11:03 AM

Hi Mandi- which browser are you using? Can you please take a screenshot as well? How big are the images?

Hope Kumor

Editor-in-chief of Renderosity Magazine


blankfrancine ( ) posted Wed, 04 May 2016 at 11:22 AM
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Hi Hope. I've used Opera (default) as well as Chrome and MS Edge. The image is 2.4 megabytes. I will try to get a screenshot. Thanks.


blankfrancine ( ) posted Wed, 04 May 2016 at 11:29 AM
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Hi Hope,

Here is the error message:

Clipboard-1.jpg


LPR001 ( ) posted Wed, 04 May 2016 at 11:32 AM

That is a connection issue. Chat is down as well so still might be few glitches going on Hope

- Johnny G

"Try animation to get things moving"

lpr001@renderosity.com


blankfrancine ( ) posted Wed, 04 May 2016 at 11:40 AM
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Thanks Hope. I will just wait til things are fixed.


hopeandlove ( ) posted Wed, 04 May 2016 at 11:58 AM

So, you took this screenshot this morning?

Yeah - sounds about right, @Johnny.

Hope Kumor

Editor-in-chief of Renderosity Magazine


blankfrancine ( ) posted Thu, 05 May 2016 at 5:11 AM
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Hi Hope,

I still can't upload an image. Thanks. Mandi Blais


LPR001 ( ) posted Thu, 05 May 2016 at 7:20 AM

Seems to be region specific too as I am reading Mandi's comment I am getting notification of the artists I follow uploading their new images.

- Johnny G

"Try animation to get things moving"

lpr001@renderosity.com


hopeandlove ( ) posted Thu, 05 May 2016 at 8:47 AM

Where are you located, Mandi?

Hope Kumor

Editor-in-chief of Renderosity Magazine


SeanMartin ( ) posted Thu, 05 May 2016 at 10:01 AM

I've been getting a similar issue: I can upload, but then it doesnt show up in the galleries. I just had one that I put up this morning and looked and it's not there. So I reloaded — and it's still not showing up.

Chrome on Mac running 10.7

docandraider.com -- the collected cartoons of Doc and Raider


blankfrancine ( ) posted Thu, 05 May 2016 at 10:28 AM
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Hi Hope,

I am located in western Massachusetts,US.

Thanks Mandi


Shozai ( ) posted Thu, 05 May 2016 at 11:06 AM

Hello Hope :)

i have the same problem like Mandi 😶


LPR001 ( ) posted Thu, 05 May 2016 at 5:38 PM

Hi all It has been indicated that this issue has been fixed. Could you please try again and let us know if you are still having issues. Thanks

- Johnny G

"Try animation to get things moving"

lpr001@renderosity.com


Shozai ( ) posted Thu, 05 May 2016 at 5:40 PM

It is working now for me again :) Thank you much for your fast work.


LPR001 ( ) posted Thu, 05 May 2016 at 7:14 PM

@SeanMartin There is a Bermuda Triangle of sorts in the gallery's I have had this issue myself where you upload and it indicates success but search high and low and it is nowhere to be found. Occasionally it may take a few moments to appear and it is all good, however a couple of instances I am still waiting. Even more spooky if one of your followers comments and you can get to your image via the email notification. You get to see your image and read the comment but it shows 0 views and 0 comments. I mentioned this to my boss and nearly got transferred to the fictional section of the writer gallery. It happens so rarely that it might be a task for the site crew to nail it down and fix the issue and I am sure your uploads will revert back to normal. Please let us know if you still have the issue once you log back in as that might refresh things and kick it into gear.

- Johnny G

"Try animation to get things moving"

lpr001@renderosity.com


hopeandlove ( ) posted Thu, 05 May 2016 at 8:32 PM

Yay -- fantastic, all.

Hope Kumor

Editor-in-chief of Renderosity Magazine


SeanMartin ( ) posted Sun, 08 May 2016 at 4:34 AM

Johnny: it happened again last night. Uploaded something, looked this morning, not there. Uploaded again, so maybe it'll stick this time? :-)

Appreciate the work you guys do on this.

docandraider.com -- the collected cartoons of Doc and Raider


LPR001 ( ) posted Sun, 08 May 2016 at 10:18 AM

Thanks for the info Sean. Please let me know if it does disappear again.

- Johnny G

"Try animation to get things moving"

lpr001@renderosity.com


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