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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 22 11:07 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Access to uanvaliable items

shuy opened this issue on Jun 18, 2016 · 5 posts
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shuy ( ) posted Sat, 18 June 2016 at 5:00 AM · edited Tue, 12 November 2024 at 4:02 PM

Hi, I cannot get access to my items. Cannot download nor edit them.

Does anybody know how can I get my products? https://www.renderosity.com/mod/bcs/retro-bedroom/89198 https://www.renderosity.com/mod/bcs/dynamic-furnitures/87858

PrestonW ( ) posted Sat, 18 June 2016 at 8:02 AM

Email Store@renderostiy.com with your order number and we will look into it.

shuy ( ) posted Sat, 18 June 2016 at 10:53 AM

These products are not my order. I made them and sold here. I'm a vendor and creator. I do not want buy my items.

I want to get access to products which I uploaded to renderosity store.

PrestonW ( ) posted Sat, 18 June 2016 at 2:04 PM

That makes sense. I wrote the MarketPlace Manager to find out some information on this.

PrestonW ( ) posted Sat, 18 June 2016 at 8:30 PM

Please write in to Vendors@renderosity.com and they will explain to you what has happened.

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