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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

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Subject: Coupon was applied, but Nothing removed from bill.

procchi opened this issue on Jul 01, 2016 · 4 posts
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procchi ( ) posted Fri, 01 July 2016 at 10:11 PM · edited Mon, 28 October 2024 at 4:07 AM

I purchased one of your "The Great Adventure" products with one of the Clearance Products.

I applied the TempleSvgs2016P10B5 coupon code, and then checked out.

NOTHING was removed from the total.

There may be some issue with this coupon (Order # 112885746)

SpookieLilOne ( ) posted Fri, 01 July 2016 at 10:16 PM

I do not think coupons apply to clearance or sale items.

*~*Jamie*~*

SpookieLilOne's Store 

SpookieLilOne's FreeStuff 

SpookieLilOne's Gallery 

"Life is just a dream on the way to death." ~The Crow: City of Angels

procchi ( ) posted Fri, 01 July 2016 at 10:45 PM

The coupon was specifically stated as applying to 4 items only until Jul 4th. The item is on sale to July 5th. The coupon does not say it does not apply to sale items.

Why would they announce a coupon that cold not be used?

SpookieLilOne ( ) posted Fri, 01 July 2016 at 11:24 PM

Could be a system glitch. Try contacting Store Support: store@renderosity.com with order info

*~*Jamie*~*

SpookieLilOne's Store 

SpookieLilOne's FreeStuff 

SpookieLilOne's Gallery 

"Life is just a dream on the way to death." ~The Crow: City of Angels

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