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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 02 8:03 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Order - #112893005

shadavar opened this issue on Jul 20, 2016 · 4 posts
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shadavar ( ) posted Wed, 20 July 2016 at 6:23 AM · edited Sun, 02 February 2025 at 11:28 AM

Hi

I think I've messed up my purchase order. I wanted to pay with in store credit but it's been so long I forgot which option to select. Can you please correct or cancel the order so I can do it again.

Thank you

Regards Gus

KristiS ( ) posted Wed, 20 July 2016 at 10:15 AM

Hello,

I have deleted this order for you so you can reorder using your in-store credit.

To use your in-store credit, please enter the amount of credit you wish to use in the box marked 'in-store credit' in step 3 of the checkout process and hit the 'apply' button to be sure the credit applies to your order correctly.

Have a wonderful day 😄


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

shadavar ( ) posted Wed, 20 July 2016 at 10:39 AM

I missed that edit box thinking it was for coupons, etc. Thank you.

KristiS ( ) posted Wed, 20 July 2016 at 11:05 AM

You are very welcome :)


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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