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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

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Subject: Paypal down

Barzoff opened this issue on Oct 21, 2016 · 5 posts
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Barzoff ( ) posted Fri, 21 October 2016 at 2:31 PM · edited Thu, 28 November 2024 at 7:00 AM

Hi,

I just bought a product, here, and tried to pay with Paypal, but obviously, Paypal is down now. I checked on Paypal site and the problem seems to be worldwide. So, what happen to my order? Will I have to place my order again when Paypal will be back?

Thanks

jennblake ( ) posted Fri, 21 October 2016 at 2:43 PM

Hi.

There seems to be internet wide issues going on today. 😞 You will not have to repeat your order. You can go to your My Account page and click on that order number and at the top will be a Pay button. OR you can login to your paypal account and choose the send money option and send the amount of that order and put your order number in the notes area. Then let us know you sent the payment, we will mark your order as paid manually for you.

I'm sorry you are having this issue. I certainly hope they get it corrected very soon.

Barzoff ( ) posted Fri, 21 October 2016 at 2:59 PM

Thanks Jenn,

Don't be sorry about me. I've seen worse. 🙂

Barzoff ( ) posted Fri, 21 October 2016 at 3:38 PM

Paypal is back to normal. Order is now complete.

Thanks again. 🙂

jennblake ( ) posted Fri, 21 October 2016 at 4:57 PM

Wonderful news! 😄👍

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