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Subject: a little problem with a product: expressions for Nata 3,bought twice

toyyaris opened this issue on Nov 01, 2016 · 5 posts
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toyyaris ( ) posted Tue, 01 November 2016 at 12:19 AM · edited Tue, 31 December 2024 at 3:25 PM

Hallo I have a little problem, I bought expressions for Nata 3 twice because it wasn't marked purchased when I bought it the first time, even now when bought it the second time it isn't still marked purchased, so my question is can you please delete my second purchase, I don't need the product twice. First purchase order: 112929195 second purchase: 1129334218 can you help me out please

have a nice day and thank you

toyyaris ( ) posted Tue, 01 November 2016 at 12:21 AM

this is the link to the product

https://www.renderosity.com/mod/bcs/expressions-nata-3/117219/

thank you

toyyaris ( ) posted Tue, 01 November 2016 at 12:29 AM

just wanted to add this,I just checked all the other products I bought recently, none of them are marked purchased ? is this normal?? that will become a serious problem! I will have to watch out.

LPR001 ( ) posted Tue, 01 November 2016 at 1:30 AM

Hi toyyaris You can contact the store for a refund if you have paid twice. There is a promotion on regarding halloween where they had to turn off the usual purchased icon in order to have certain perks go ahead. It will be back in place after the promotion is over. The store email is below

store@renderosity.com

- Johnny G

"Try animation to get things moving"

lpr001@renderosity.com

toyyaris ( ) posted Tue, 01 November 2016 at 6:31 AM

ohh I didn't know that, thank you very much for your respons, I will send them an email have a nice day

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