Hai need your help, I bought a product twice because during the Halloween freebies the purchased button didn't work, I don't need it twice so after my conversation here with one of the forums this is a link to that conversation.

https://www.renderosity.com/mod/forumpro/?thread_id=2907488

I tried to send an email to the store on November 01, so far I had no respons on my question, the email was send to the store but I think it doesn't arrive can you please help me out, because sending an email to the store from my computer doesn't seam to work.

I really don't need the product twice, so a refund would be nice.

thank you so much for your help

Hello,

Please provide me with the original order number and the new order number so I can happily take care of this for you

Thank you in advance,

the product is https://www.renderosity.com/mod/bcs/expressions-nata-3/117219/

the orders are First purchase order: 112929195 second purchase: 1129334218 thank you so much for your help

have a nice day

I accidently did the same, would also appreciate a refund.

Trees03 Chestnut Tall , order# 112882413
Trees03 Chestnut Tall , order# 112934077

toyyaris ~ I have issued you and instore credit for the the product. You will see this in order 112935856

zenzai ~ you have also been issued a credit for yours as well. You will see this in order 112935859

Thanks! :)

thank you very much have a nice day and thank you for your help