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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 08 12:49 pm)

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Subject: Poser not playing nice ...

graphixdezine opened this issue on Dec 20, 2016 · 4 posts
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graphixdezine ( ) posted Tue, 20 December 2016 at 10:30 PM · edited Fri, 08 November 2024 at 12:53 PM

So not sure if this is the right place but since I bought my poser 11 upgrade here .. this is where I am asking first. So we've all had computer issues have to uninstall /reinstall.. have poser act up ..uninstall /reinstall... well poser is telling me I can't activated my product any more ...:| a grace period has expired .. I have to repurchase?? I'll be damned if I will repurchase something I've already paid for ... so I don't know if anyone here can help or if I have to go through Smith Micro?

Thanks Neesa


jennblake ( ) posted Wed, 21 December 2016 at 11:39 AM

Hi.

since you did not purchase your previous/full version here it is best to contact Smith Micro directly for support for this issue. You can do that here https://support.smithmicro.com/ they are very good with support on their products. I am sure it can be solved for you.

graphixdezine ( ) posted Wed, 21 December 2016 at 9:16 PM

Thanks Jenn!! Hope all is well?! Long time since we've chatted!! Merry Christmas! Neesa graphixdezine


jennblake ( ) posted Thu, 22 December 2016 at 8:32 AM

I thought it was you!! But I thought...nah...she ran off long ago. lol! Nice to "see" you too! Don't be a stranger! And I hope they get you fixed up. 🎄

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