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MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 30 3:42 am)

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Subject: Gift Cert used, but not applied

SimonJM opened this issue on Jan 07, 2017 · 4 posts
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SimonJM ( ) posted Sat, 07 January 2017 at 7:19 AM · edited Wed, 06 November 2024 at 12:29 PM

Just made an order ( 112965533) and used both the weekend coupon and also my render rewards from last month. I was just about to hit the 'yes, do buy this' button to get payment via Paypal when I noted that the amount seemed to have gone up. On checking I see that my render rewards have been used, but their use on the order has been dropped (despite being shown on the overview of the order). The order is currently in the unpaid state as I have not gone forward with it.

jennblake ( ) posted Sat, 07 January 2017 at 11:14 AM

If you click the PayNow button you will see the correct amount still owed on the order. 😄 both the coupon and gift certificate have applied correctly. That total is simply the full total of the value of the items orders. 😄

SimonJM ( ) posted Sat, 07 January 2017 at 8:18 PM

All is good - it was just a jolt to see the 'final amount' being roughly $10 more than expected :)

jennblake ( ) posted Sat, 07 January 2017 at 10:53 PM

😄

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