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MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 05 10:48 pm)

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Subject: I bought the same thing twice:(

mamba-negra opened this issue on Feb 01, 2017 · 4 posts
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mamba-negra ( ) posted Wed, 01 February 2017 at 6:30 PM · edited Mon, 26 August 2024 at 4:42 PM

I grabbed several items from RainbowLight and in my hurry, I didn't notice that one item belonged to one of the other items that I purchased (the "Dress of Business Outfits" seems to be part of "Business Outfits Package", which I now purchased each of).

Is there a way to get credit for the dress? If I had been a little more careful, I probably would have noticed.

KristiS ( ) posted Thu, 02 February 2017 at 12:07 PM

Hello,

I would be more than happy to assist you with this. If you will please provide me with both order numbers, I will take care of this for you :)


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

mamba-negra ( ) posted Thu, 02 February 2017 at 12:10 PM

To prove I'm probably the dumbest person to ever make a purchase at Renderosity...it was on the same order! I'll message the product names and order number.

KristiS ( ) posted Thu, 02 February 2017 at 12:38 PM

I don't think you are dumb at all, I think things are easy to miss when we're in a hurry 😉


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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