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MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 04 11:28 am)

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Subject: Another week of missing and incorrect ads


CybersoxXIII ( ) posted Mon, 13 February 2017 at 3:26 PM · edited Fri, 04 October 2024 at 2:27 PM

Once again, the Daily Deals page is missing many of the currently running promotions. The $4.00 sale that I received an e-mail about just this morning isn't mentioned anywhere that I can see on the entire site. However, the items themselves seem to be on sale and the $5.00 and Guys and Dolls promos that are in the same e-mail ARE on the Daily Deals page and advertised elsewhere. However, even worse is the 70% off flash sale promo from the same ad. It's on the e-mail, but not on the Deals Page, and when I follow the link from the e-mail it has the same wrong expiration time, 11:59 PM, as was incorrectly listed last week...

On the other hand, the Zediccus 70% ad that ended yesterday is still running across the top of the Marketplace home page...


KristiS ( ) posted Mon, 13 February 2017 at 5:17 PM

Hi Matt,

There is only so much room on those pages so the older sales fall off so the newer stuff is showing up on the daily deals page.

Regards,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


CybersoxXIII ( ) posted Mon, 13 February 2017 at 5:59 PM · edited Mon, 13 February 2017 at 5:59 PM

That would be a great explanation except that

1.) it's the newer ads that aren't showing, either on the Daily Deals page itself or on the Marketplace Calendar https://www.renderosity.com/marketplace-calendar-cms-18489 where there are clearly channels for more sales to be listed given that last week there was one day where 10 ads were listed.

2.) the ad that actually is supposed to run the second longest after the Cybertenko ad (through Thursday) the Daily Flash Sale promo, isn't on there at all and

3.) if space on the DD page is an issue, then it would appear to be because half of the items on the Deals Page aren't deals at all, but community items.


CybersoxXIII ( ) posted Tue, 14 February 2017 at 10:16 AM

And, as a perfect case in point, the flash sale, which went up last night, ends at either 11:59 PM or12:00 Noon, depending on whether you want to believe the words in the text of the red graphic expiration time shown on the header page https://www.renderosity.com/flash-sale-70-off-cms-18900 Plus the only place I see this sale mentioned is in the sidebar of the daily deals page, so you have to actively be looking for it. Since the purpose of an ad is to attract customers and sell products, it makes no sense at all to bury these things and not fix incorrect graphics that were reported a week ago...


KristiS ( ) posted Tue, 14 February 2017 at 11:48 AM

Matt -

I am not sure what you are referring to as far as issues reported a week ago that were not addressed.

The Daily Deals is updated daily and it may not be as soon as the office opens at 9am CST due to we are a small team and things sometimes come up however it IS done as soon as we can.

I am not sure why every day, first thing in the morning you point out what is not advertised on there yet.

We had a meeting this morning which is why it was not updated yet.

Regards,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


CybersoxXIII ( ) posted Tue, 14 February 2017 at 12:30 PM

Hi Kristi, The item I'm referring to from last week is that the Flash Sale ad has a red letter graphic right in the middle that reads "Sale Ends 11:59PM CST"

As a result, the first time I went to use this sale I saw this graphic and though I had a whole day to catch the sale and then missed it as a result of thinking the sale ran longer than it did. I pointed that out in the thread I posted last week and I pointed out that it was still the same graphic yesterday. There WAS a change in the body of the text for the ad itself, but the graphic still has the 11:59 PM exp even though the ad this morning actually expired at 11:59 AM, not PM.


PilotHigh ( ) posted Wed, 15 February 2017 at 10:11 AM

I just came here for the same reason. The Flash Sale is supposed to be active until noon but the site says there is no such page.


CybersoxXIII ( ) posted Wed, 15 February 2017 at 11:46 AM

I went back and checked the page that connects to the Cybertenko ad that went out Monday morning (with the red graphic removed, thank you!) and the text on it reads as follows: "Monday through Thrusday (sic) each week we will be having items up to 70% OFF for Prime Members and 60% OFF for Non-Prime Members. Be sure to check back each of those days from 4pm to 11:59pm (CST) AND 4 am to 11:59 am (CST)

So, my guess is that today's ad may be supposed to start at 4:00 PM and run to 11:59 PM.


WandW ( ) posted Wed, 15 February 2017 at 5:06 PM · edited Wed, 15 February 2017 at 5:06 PM

MattGreenfield posted at 6:04PM Wed, 15 February 2017 - #4297572

I went back and checked the page that connects to the Cybertenko ad that went out Monday morning (with the red graphic removed, thank you!) and the text on it reads as follows: "Monday through Thrusday (sic) each week we will be having items up to 70% OFF for Prime Members and 60% OFF for Non-Prime Members. Be sure to check back each of those days from 4pm to 11:59pm (CST) AND 4 am to 11:59 am (CST)

So, my guess is that today's ad may be supposed to start at 4:00 PM and run to 11:59 PM.

It's after 5:00 CST and there's no 70% off Flash Sale... 😾

https://www.renderosity.com/flash-sale-70-off-cms-18900

----------------------------------------------------------------------------------------

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CybersoxXIII ( ) posted Wed, 15 February 2017 at 9:48 PM

Sounds like something's broken or it just didn't happen for some reason. Weasel invasion or zombies or something like that. In a way though, it's a good thing, as I've been spending way too much on this hobby lately... I just checked and since the first of the year I've picked up 109 items here and 253 at the D place. This ongoing funkiness with the ads is as good an excuse as any to stop for a while and focus on just using the products I already have... once I finish off the GC that's still in my account. :P


WandW ( ) posted Thu, 16 February 2017 at 8:41 PM

WandW posted at 9:40PM Thu, 16 February 2017 - #4297631

MattGreenfield posted at 6:04PM Wed, 15 February 2017 - #4297572

I went back and checked the page that connects to the Cybertenko ad that went out Monday morning (with the red graphic removed, thank you!) and the text on it reads as follows: "Monday through Thrusday (sic) each week we will be having items up to 70% OFF for Prime Members and 60% OFF for Non-Prime Members. Be sure to check back each of those days from 4pm to 11:59pm (CST) AND 4 am to 11:59 am (CST)

So, my guess is that today's ad may be supposed to start at 4:00 PM and run to 11:59 PM.

It's after 5:00 CST and there's no 70% off Flash Sale... 😾

https://www.renderosity.com/flash-sale-70-off-cms-18900

None today, either...

"Sorry! We could not locate the department in our records. The deparment could have been moved or deleted. "

----------------------------------------------------------------------------------------

The Wisdom of bagginsbill:

"Oh - the manual says that? I have never read the manual - this must be why."
“I could buy better software, but then I'd have to be an artist and what's the point of that?"
"The [R'osity Forum Search] 'Default' label should actually say 'Don't Find What I'm Looking For'".
bagginsbill's Free Stuff... https://web.archive.org/web/20201010171535/https://sites.google.com/site/bagginsbill/Home


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