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Subject: Flash Sale Broken

mldoyle opened this issue on Mar 31, 2017 · 8 posts
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mldoyle ( ) posted Fri, 31 March 2017 at 7:30 AM · edited Sun, 01 December 2024 at 4:12 AM

For at least three days now, every time I try to access the 70% Flash Sale listing, all I get is an error message that says "Sorry! We could not find an products for the specified criteria at this time." And yes, I am trying this during the sale's specified 4:00 to 12:00 CDT hours. No amount of forced page reloads changes this response. This is happening on two different machines, one with Win 7, the other with Win 10. Both are using IE 11, which I dislike, but too many sites refuse anything less.

Any chance of this being fixed before the sale goes away?

Kendra ( ) posted Fri, 31 March 2017 at 10:35 AM

I'll alert someone and see what's up.

...... Kendra

jennblake ( ) posted Fri, 31 March 2017 at 10:40 AM

Those are being done at particular times each day. There is one currently running until 12 am CDT server time.

https://www.renderosity.com/mod/bcs/?TopID=652428

once that closes...the next one will start at 4 pm CDT today. 😄

chelseawilliams ( ) posted Fri, 31 March 2017 at 10:42 AM

Hello,

I'm sorry you are having trouble viewing the products. I've looked into this and the products are there on my end.

https://www.renderosity.com/flash-sale-70-off-cms-18824

When you click on see more items in this sale, it should take you to the department.

Can you please try again?

mldoyle ( ) posted Sat, 01 April 2017 at 4:19 AM

Just checked again at what your site says is 4:10 AM. I get the same result - nothing. I do not get the usual three or four previews on the Flash Sale "splash" page, nor do I get anything but the error I mentioned originally when I click the "see more" button. All is as I originally reported.

I should point out that there have been no changes in my configuration on either of the machines I have available for testing, and that I was able to access all of the previous flash sales with no problems. I should also point out that I spent thirty years as a computer tech before I retired, so I'm well familiar with trouble shooting. I can find absolutely nothing on this end to cause this, and I have no issues accessing anything else on your site nor anything on any other site that I use. The problem is specific to the current flash sale.

I honestly don't expect to find much that I want as I've been collecting this stuff for years and already had everything I wanted from the previous flash sales, bit I would like to check just in case.

mldoyle ( ) posted Sat, 01 April 2017 at 8:07 PM

FYI, same story again today at approximately 5:00 PM CDT and again at 8:00 PM CDT.

GrandmaT ( ) posted Sun, 02 April 2017 at 9:33 AM

I've had the same results. I try well within the times stated and get nothing but the error message.

MargyThunderstorm ( ) posted Sun, 02 April 2017 at 9:35 AM

Same here. :)


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