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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
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Well apparently the paypal account acceptability glitch has indeed been fixed. I wouldn't have known this if I hadn't have just tried it. It would have been nice to have received a response email or some kind of notification telling me this was the case. Now I wonder if I've been waiting additional days thinking it was still a problem when I could have been using it already. I suppose that's all water under the bridge. Thanks, anyway, for keeping me as a customer.
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I sent an email several days ago on March 28 and it is now April 1 and have received no response. The email was about the site's marketplace no longer accepting my paypal account as method of payment when trying to purchase items. My paypal account is the only account I have that I've accumulated expendable cash proceeds from doing artwork on a commissioned basis. There are items in the store I wish to purchase and cannot afford through any other means. So unless this is fixed I'll have no choice but to think that you don't wish to sell me any products in the future.