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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 19 9:13 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Subscription Issues

mildwind opened this issue on May 16, 2017 · 3 posts
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mildwind ( ) posted Tue, 16 May 2017 at 1:15 PM · edited Sat, 03 February 2024 at 3:35 AM

I signed up for and paid for the monthly subscription, but have no licenses connected to my account and the contact form on the blacksmith3D site does not work. Gary Lubben

fly028 ( ) posted Tue, 16 May 2017 at 1:45 PM

Hello mildwind,

I did move your post to the customer support forum

Best regards,

Blacksmith3D ( ) posted Wed, 17 May 2017 at 1:03 PM

Hello Gary,

Sorry for any confusion or contact issue. We will check the site and I will email you subscription info now. I removed your email address for your personal privacy to help you avoid getting a bunch of spam in case any spam crawlers were moving around.

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