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Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Question regarding in-store credit.

Angel_Natavi opened this issue on May 31, 2017 · 4 posts
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Angel_Natavi ( ) posted Wed, 31 May 2017 at 7:51 PM · edited Wed, 08 January 2025 at 8:47 AM

I recently closed down my story with 15 dollars and change owed, and I believe I requested it to be paid to my paypal account, but it was not. Is there any way I can get it transferred to my paypal?

In order to go forward, one must often times look to the past.

KristiS ( ) posted Thu, 01 June 2017 at 11:41 AM

Hello,

Please send an email to payments@renderosity.com so the staff member who handles payments can assist you.

Thank you,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Angel_Natavi ( ) posted Fri, 02 June 2017 at 11:02 AM

I have, and now I await a response. Thank you for the direction.

In order to go forward, one must often times look to the past.

KristiS ( ) posted Fri, 02 June 2017 at 11:59 AM

Great! I am sure you will hear back soon 😄

You are so very welcome!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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