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Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Order #113029641

Ultrabald opened this issue on Jun 08, 2017 · 4 posts
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Ultrabald ( ) posted Thu, 08 June 2017 at 6:03 AM · edited Wed, 08 January 2025 at 8:42 PM

Hi there,

I placed and paid this order via Paypal 3 hours ago (and it appears as payed in my paypal history) but it's still not available for download in my Renderosity account. Can you tell me what's going ?

Cheers.

KristiS ( ) posted Thu, 08 June 2017 at 10:47 AM

Hello,

I have verified your payment and marked your order as "paid" so your downloads are now available to you.

Thank you and have a wonderful day,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Ultrabald ( ) posted Thu, 08 June 2017 at 4:40 PM

Problem solved, thanks a lot.

KristiS ( ) posted Fri, 09 June 2017 at 10:37 AM

You are so very welcome 😄

I wish you a wonderful weekend,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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