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Subject: Download interruptions and fails

mrothello opened this issue on Jun 25, 2017 · 4 posts
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mrothello ( ) posted Sun, 25 June 2017 at 8:36 AM · edited Sun, 08 December 2024 at 11:13 AM

Is it just me or has anyone else had a hell of a time trying to download their purchases? What used to take a few minutes now takes hours! I keep getting download failure messages in all my browsers. I have to make several attempts to get my zip files. i was just wondering if the problem is on my pc or with the site.

wheatpenny ( ) posted Sun, 25 June 2017 at 9:43 AM
Site Admin

I just tried it and was able to Download several things from my Purchase History with no difficulty.



Jeff

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KristiS ( ) posted Sun, 25 June 2017 at 11:31 AM

Please be sure to disable any download Manager/Accelerator you may have running as they do not work with our system.

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Kristi

Community Relations Specialist

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FlagonsWorkshop ( ) posted Mon, 26 June 2017 at 9:54 AM

I haven't run into any problems. What I have run into is Firefox refusing to download a file until prodded. It holds up the newer zip files as being suspicious from time to time. It's easy enough to override once you realize it's doing it.

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