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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 16 10:34 pm)

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To reach our Marketplace staff, please open a support ticket at
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Subject: Sales ending early

quietrob opened this issue on Jun 24, 2017 · 5 posts
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quietrob ( ) posted Sat, 24 June 2017 at 11:56 PM · edited Sun, 17 November 2024 at 12:40 AM

I thought I would have time to make a purchase in the recent Sveva LilFlame sale.

When I clicked on the item to review it and put it in my basket, it showed regular price well before the sale time had ended. As I write this, I am looking at the time on the Renderosity. It is not yet midnight. The sale STILL should be valid yet it shows full price. This isn't the first time I've seen it. Please give us west coast last minute shoppers a chance and a thought.

Please investigate and let me (us) know what you find.


KristiS ( ) posted Sun, 25 June 2017 at 11:25 AM

Hello,

I will get with the Marketplace Manager and we will have a look into this further.

We apologize for any inconvenience and have wonderful rest of the weekend.


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

quietrob ( ) posted Sun, 25 June 2017 at 3:03 PM

Thanks Kristi! You enjoy your weekend too!


zuppifix ( ) posted Fri, 30 June 2017 at 9:24 AM

yes, but this sale ends on Friday ... today .... when will this fixed Kristi?

Items on the WishList Sale have now gone up to the non-discounted price although the sale isn't done yet ..... please restore Lilflame's stuff to the discounted price.

Thanks!!

taoz ( ) posted Fri, 30 June 2017 at 11:45 PM
Online Now!

Yea, several items in my cart from different vendors had doubled in price when I wanted to check out. Looks like they all were part of two different sales with conflicting end times.

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