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Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Uploading artwork

xleper2001 opened this issue on Jul 01, 2017 · 3 posts
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xleper2001 ( ) posted Sat, 01 July 2017 at 1:30 PM · edited Mon, 06 January 2025 at 8:13 PM

Anyone else having problems uploading artwork to their galleries today? I have been trying all afternoon to upload a jpg images (which is what I have used many times before) but the page crashes. When I check my gallery the title if there but no image or text. I have tried using different formats but no luck. The same image has been iuploaded as a jpeg on the Daz Studio site so I know it is not the images itself. Xleper

KristiS ( ) posted Sat, 01 July 2017 at 1:46 PM

Hello,

We are aware of the issue and the developers are working on it as we speak and hope to have it corrected shortly.

We apologize for the inconvenience.

Warmest Regards,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

KristiS ( ) posted Sat, 01 July 2017 at 3:41 PM

Hello,

Please try re-uploading your image to the galleries as this issue has now been fixed.

Thank you, Kristi


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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