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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Made a Purchase, but can't download.

REBear opened this issue on Jul 01, 2017 · 2 posts
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REBear ( ) posted Sat, 01 July 2017 at 7:23 PM · edited Mon, 06 January 2025 at 2:22 PM

It appears I need to be verified before I can download my $20 purchase. Would you please do that? If you won't allow downloads immediately because of verification, then you shouldn't allow purchases until someone is verified.

KristiS ( ) posted Sat, 01 July 2017 at 10:10 PM

Hello,

I see you have successfully downloaded your item 😄

Have a wonderful day,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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