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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 23 2:51 pm)

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Subject: Summer Splash

SimonJM opened this issue on Jun 20, 2017 · 13 posts
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SimonJM ( ) posted Tue, 20 June 2017 at 4:50 PM · edited Mon, 23 December 2024 at 9:29 PM

I know it says up to 60% off, but having put one of the listed items in my basket it is not showing any discount, and on checking the list I cannot see nay of the items showing any discount at all!

KristiS ( ) posted Tue, 20 June 2017 at 5:03 PM

Hello,

Can you please tell me what you are trying to purchase?

Thank you,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

SimonJM ( ) posted Wed, 21 June 2017 at 1:13 PM

I did end up purchasing it - Simple Sexy for Genesis 3 Females

KristiS ( ) posted Wed, 21 June 2017 at 2:54 PM

Oh great - thank you for letting me know 😄


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

SimonJM ( ) posted Thu, 22 June 2017 at 6:41 AM

Of course, with that 12 hour sale over ... I really should have taken a screen shot of the page with the items showing no discount, but hindsight is a marvellous thing :)

SimonJM ( ) posted Fri, 23 June 2017 at 4:55 AM

Just out of curiosity, with the current Summer Splash sale I do not see discounts on items, except those flagged as Prime Flash.

SimonJM ( ) posted Sat, 24 June 2017 at 8:15 PM

The item is back in the current Summer Splash sale and does not show as having a discount associated with it (like may others).

SimonJM ( ) posted Mon, 26 June 2017 at 3:42 AM

And just to rub it in, that item is now part of the 200 Top Wishlisted sale and it IS showing a discount! I don't suppose a credit of the difference would be possible?

SimonJM ( ) posted Mon, 03 July 2017 at 8:41 AM

Any new? I hate to bump but not heard a thing as yet.

SimonJM ( ) posted Sat, 08 July 2017 at 3:50 PM

A simple, 'no, sorry' would do, then I know I can stop having to keep come looking here.

PrestonW ( ) posted Sat, 08 July 2017 at 5:10 PM

I am just seeing this. I am sorry but I cannot issue you a credit at this time. If you would, send me an email to prestonw@renderosity.com and I can discuss this further.

Regards,
Preston

SimonJM ( ) posted Sun, 09 July 2017 at 9:31 AM

email en route, thanks

SimonJM ( ) posted Tue, 11 July 2017 at 1:08 PM

Seems only fair after my bumps and nudges and so on to record that an equitable result entailed, so thanks to all who helped.

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