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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 20 1:55 pm)

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Subject: Credit Card Declined Again and Again

Hamiltongraphics opened this issue on Aug 11, 2017 · 5 posts
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Hamiltongraphics ( ) posted Fri, 11 August 2017 at 2:26 PM · edited Fri, 02 August 2024 at 1:33 AM

Hello, I am a long time member and have bought lots of things in the past. It seems that whatever credit card I use it is declined. The bank tells me they are fine and the work everywhere else. I just bought a brand new VISA gift card and that too was declined. What am I doing wrong?

jennblake ( ) posted Fri, 11 August 2017 at 2:45 PM

Gift cards only work if they are registered to the correct zip code on your account or in your information provided.

Please be sure the zips code, CSV number/security number on the card match your information as well as full name and address in checkout.

Please note, if the card is declined, you banking institution may still have a HOLD on the funds that you tried to use. And that can also cause an issue with using a gift card because it no longer has the amount on it you would expect. So also check the card available credit on the card before processing multiple times.

Hamiltongraphics ( ) posted Fri, 11 August 2017 at 2:50 PM

Thank You

Hamiltongraphics ( ) posted Fri, 11 August 2017 at 5:18 PM

OK, fifth time is a charm. Working again.

jennblake ( ) posted Sun, 13 August 2017 at 2:40 PM

Wow...that's a lot of trying. 😄 Glad you got it to work!

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